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West Herr Subaru

Orchard Park, NY

4.9
1,355 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,355 reviews

May 18, 2024

Always great service at West Herr. Prompt and courteous service when ever your car needs looking after. More

by rhanes2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 18, 2024

Very professional & always courteous. It is always a pleasure to do business with West Herr More

by Rjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 18, 2024

Reserve a specific car for rental… check… wrong car given. Told to replace discs in brakes … check… other shops will resurface at a much lower cost…. Service not offered. Price gouging for filters…. Si More

by lie.gratins-0r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cassandra
May 17, 2024

West Herr Subaru has a very fast and efficient service department. Their advisors are friendly and knowledgeable. More

by carolynroot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, Marc
May 16, 2024

Excellent service, professional staff, modern dealership and service department, very welcoming to customers. The noise problem with my 2019 Crosstrek was diagnosed and the car serviced within 24 hours eve More

by Stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Gentner
May 13, 2024

Service was very good as usual. Shuttle service and loaner car were very helpful to me More

by ajdelgobbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra, nice Mechanic from shop, and lady who arranged loaner car
May 11, 2024

Friendly,,professional ,kept me inform on what was going on ,would recommend your dealership to anyone. Veryclean: More

by Pauline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Fogarty
May 09, 2024

Great staff, Communication throughout the entire experience was hassle free. Car looked amazing upon delivery. Thank you More

by Jtsills181
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Dipaqusale
May 09, 2024

Smooth and easy transaction. The experience was all West Herr from start to finish. Deanna and Kelly hit it out of the park. More

by 1tombardo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Deanna, Kelly
May 05, 2024

Amber went above and beyond to help us into our 24 Forester Sport from when we first talked in December until April 29th when I walked in the door leaving with our new car. Thank you Amber and when Th More

by Sirporkchop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber
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