West Herr Subaru

I had some lingering issues after repairs from another location. I was given an appointment with Todd in the service shop and a loaner car for the time being. Todd listened very carefully to what the issu location. I was given an appointment with Todd in the service shop and a loaner car for the time being. Todd listened very carefully to what the issues were that my car was having and made sure to note specific ways it was acting up. He kept in close contact during the time they had my car and was very friendly and happy to help. He eagerly answered any questions I had. Todd also got in contact with the previous repair shop to make sure warranties were covered and that there was communication between the two places about repairs. He also never did anything extra, if noticed, without calling and confirming due to potential extra charges. More

Since 2005 I have bought 4 cars here. Each experience was easy and pleasant. The service department is excellent. Each experience was easy and pleasant. The service department is excellent. More

It was so easy to pick up my new vehicle. The dealership is very efficient and eager to please. Thank you Dylan for all your help. The dealership is very efficient and eager to please. Thank you Dylan for all your help. More

Very courteous , explained everything clearly to me , and completed everything in the time frame they stated. completed everything in the time frame they stated. More

Very professional courteous and honest. I would recommend West her Orchard Park Subaru to everyone very happy with the sales people especially Gretchen and the product and the fairness for I would recommend West her Orchard Park Subaru to everyone very happy with the sales people especially Gretchen and the product and the fairness for used car vehicles More

Our experiences with west herr have always been satisfactory and this is why we continue to do service with them. Staff is very friendly and accommodating. It’s a pleasure to work with them. satisfactory and this is why we continue to do service with them. Staff is very friendly and accommodating. It’s a pleasure to work with them. More

Very helpful and great to work with on getting my new car I’m so happy thanks for all your help I’m so happy thanks for all your help More

Todd took care of family vehicle's service needs. He was very professional, knowledgeable and made me feel like a valued customer. He was very professional, knowledgeable and made me feel like a valued customer. More

Quick and reliable service. Knowledgeable and courteous staff. Clean facility. Would highly recommend this company Knowledgeable and courteous staff. Clean facility. Would highly recommend this company More

I received superior service at West Herr Subaru in Orchard Park. I just bought my second car from sales consultant Sean Brand because he was never patronizing or condescending to me as a “senior” and Orchard Park. I just bought my second car from sales consultant Sean Brand because he was never patronizing or condescending to me as a “senior” and a woman - an attitude all too common at other car dealerships. More