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West Herr Subaru

Orchard Park, NY

4.9
1,737 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,737 reviews

August 19, 2022

Service was done quickly and efficiently. Great communication before , during and after work was complete. More

by DD64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Aug 22, 2022 -

West Herr Subaru responded

We appreciate your support.

August 19, 2022

I like to use their drive thru oil change service and Liz is always friendly and efficient. She is a true gem! More

by review
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Liz
Aug 22, 2022 -

West Herr Subaru responded

Thanks!!

August 17, 2022

1st time I have enjoyed buying a car. kelly is friendly & knowledgeable, helpful too. This is my 3rd Subaru, passed down first two to various family, They’re still on the road. Kelly S More

by anitadutcher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Sales, several others, can’t remember their Names
Aug 17, 2022 -

West Herr Subaru responded

Thanks!! We appreciate the kind words!

August 17, 2022

Enjoyed this car-buying experience. Kelly Sales knows his job. Walked us through it. Explained things along thw way, WestHerr has always done well by us. This is Subaru #3 for us, did More

by anitadutcher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Sales
Aug 17, 2022 -

West Herr Subaru responded

Thanks!! We appreciate the kind words!

August 17, 2022

Good place and wonderful people. If you are looking for a car this is the place to go and ask for Andy, he helped us with the information about the car and the paperwork. More

by liliarivera21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
Aug 17, 2022 -

West Herr Subaru responded

Thanks , we appreciate your business!

August 15, 2022

Clean, inside and out. Friendly greeting at the entrance. Frank, at service is pleasant, patient, knowledgeable, customer first. More

by joedogg31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank, service manager.
Aug 16, 2022 -

West Herr Subaru responded

Great thank you!!

August 11, 2022

Were very professional and courteous. Quick in and out for oil change and tire rotation. More

by Subaru owner in
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 16, 2022 -

West Herr Subaru responded

Thanks! Enjoy our Subaru.

August 11, 2022

The dealership is always very accessible by phone and very friendly. Their families are top notch! More

by Michael Johel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ziegler
Aug 16, 2022 -

West Herr Subaru responded

Thank you Michael!!

August 11, 2022

The scheduled service was on time and completed perfectly. The customer outside tent with lawn furniture a nice touch More

by Art
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael a Service Rep
Aug 16, 2022 -

West Herr Subaru responded

Tanks Art , we appreciate your support!

August 10, 2022

Everyone was very friendly and helpful without being pressured. Paul Naum explained all our options to help us make a decision. Very knowledgeable. More

by Donald Secor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Naum, Brian Tokarczyk
Aug 16, 2022 -

West Herr Subaru responded

Thanks Donald , enjoy your Subaru!

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