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West Herr Subaru

Orchard Park, NY

4.9
1,561 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,561 reviews

December 18, 2021

Sean B is great to work with! He made trading in my vehicle a breeze and I got everything I wanted in a vehicle. More

by Karen G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean B
December 18, 2021

This dealership cares about customer safety and satisfaction. The Service is speedy and reliable. The employees are kind and caring. More

by Bkrayna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth
December 18, 2021

Everyone at west herr is friendly and helpful. I will continue to purchase my cars from them. More

by Suenjosh1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Klass
December 15, 2021

I was initially skeptical of how long my service would take due to the number of customers in line. However after I was checked in the service was performed quickly and efficiently. More

by Riverech
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd and unnamed tech.
December 14, 2021

Frank was able to accept my car immediately as I arrived. He listened to my concerns and recorded them to the service providers. The car was returned promptly and all is well. The waiting area and coffe More

by jthomas1945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank, and Luke Chirik
Dec 14, 2021 -

jthomas1945 responded

All went very well for my service check. Everyone was helpful, patient and courteous.

December 14, 2021

Great service done in a timely manner ahead of schedule. Found all the problems, fixed them, and set me up for extensive winter driving. More

by Maxwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Dec 14, 2021 -

Maxwell responded

Consistently good work

December 13, 2021

As always, service was great.Customer service area was As always, service was great. Customer service area was clean. All personnel were very friendly and highly professional. More

by waltrat
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michael Ziegler, Jonathan Gritzmacher,
December 09, 2021

Kerry makes purchasing a Subaru very easy. The service department is the best I have ever used. Mike Z. is my service contact and I good not be happier. More

by jbikej
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Finach
December 09, 2021

Honest Helpful people, making sure you understand your car needs. Waiting area was clean and bright More

by Roo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Brennan
December 09, 2021

I had a great experience buying a car at West Herr Suburu. My sales associate, Luke, took the time to explain the differences between various Suburu models. He was very helpful in the buying process More

by Wally37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Churik
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