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West Herr Subaru

Orchard Park, NY

4.9
1,562 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,562 reviews

November 13, 2021

Great dealership with courteous, friendly and professional staff in the service department. They were very helpful and responsive to all my questions. More

by MS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
November 12, 2021

My car was taken right on time and the service was very good. Mike was polite and very efficient. I would definitely return for future service. More

by 1944ery
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Ed
November 11, 2021

Good customer service very satisfied with my new vehicle will refer customer to dealerships to More

by Mwashington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Brand
November 10, 2021

Candice and team worked within my budget to get me into a quality newer vehicle! More

by BNUSNAEMWU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice, Jim
November 10, 2021

Fast. Polite. Efficient. They address our two Subaru family's service needs well. Never a concern! More

by lpcohan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
November 10, 2021

I am very happy with the service provided by the staff at West Herr. The work was completed and I was kept informed by my service rep. I also was given a complimentary car without a reservation due to my mis More

by skrege
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Z
November 09, 2021

Did not give me my discount coupon. Very disappointed.in the checkout process. The customer before me also had a similar problem. More

by Jkaufman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
November 07, 2021

Always fair and honest. Great quality of work! Will always service my Outback at West Herr More

by 18 Outback
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
November 05, 2021

The process for my service visit was organized, professional, and receptive to my requests and questions about my car. More

by Gowinkle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Brenna
November 05, 2021

Michael was very polite , helpful and informative. Although this was not a serious problem West Herr handled it quickly and efficiently. Michael even called me to let me know we desperately needed rea More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
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