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West Herr Subaru

Orchard Park, NY

4.9
1,562 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,562 reviews

October 26, 2021

Good service, I am very pleased with Todd and all the service people at West Herr More

by Dadbflo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
October 26, 2021

Sam our salesman was very nice. He was very helpful. The sale of the car went very smoothly More

by carnahan7678
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam and Jordan
October 25, 2021

Our salesman went above and beyond with expediting a new vehicle when we hit an issue with extended wait time for a previously ordered car, which he had no control over. i love my new Subaru and would recom More

by Madonnag552
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul. Naum
October 25, 2021

Great customer service from Frank. My car recall and other issues were fixed with no problems. More

by christineu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank G
October 25, 2021

Very pleasant experience. Everyone extremely helpful and nice. Very happy with the service, they are very patient and knowledgeable. Really a great place. More

by Susan D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin and his team. Loan manager and sales manager.
October 25, 2021

Friendly staff! We worked with Leah who was very kind and patient. Phil in finance was very helpful without being pushy More

by dlmule95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Friedman
October 23, 2021

It worked out great. In and out in a reasonable time. Everyone was friendly and helpful. More

by TCiambor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
October 22, 2021

VERY PROFESSIONAL, CURTIOUS AND RESPONSIVE. EXCELLENT EXPERIENCE. THNAK YOU ELIZABETH!! MY APPOINTEMENT DIDN'T TAKE AS LONG AS EXPECTED. More

by brenda.rehac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ELIZABETH
October 22, 2021

Fast. Washes your car. Wearing masks. Separated waiting room. Good explanation of service. And will lend car at no cost if service is lengthy. Or a drive home More

by Learn19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisabeth
October 22, 2021

What a friendly, efficient group. I was told the time my work was completed and it was done in that frame time. I was very pleased with the waiting area and everyone that took care of the car! Great job! More

by cjvasbin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Westly
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