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West Herr Subaru

Orchard Park, NY

4.9
1,562 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,562 reviews

October 22, 2021

Easy to use on line booking; friendly and efficient check in ; prompt and accurate service More

by Adunford0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
October 21, 2021

They are always accommodating and friendly!!Go out of their way to open doors for you and nice smile, Great service! More

by Eleanora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Oct 21, 2021 -

Eleanora responded

They are always accommodating and friendly!!Go out of their way to open doors for you and nice smile. Great service.

October 21, 2021

When our 2018 Crosstrek went in for service, Elizabeth ;handled every aspect in a friendly and efficient manner. She went above and beyond to be sure I had a loaner car so I could return home to Lancaste More

by Subaru2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth
October 20, 2021

Everyone in the service department is professional and they do everything they can to make sure your concerns are met. More

by eirwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
October 17, 2021

Polite/ knowledgeable/fixed/fit me in fast. And was Covid compliant / clean and had coffee. More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
October 15, 2021

Excellent service. Very personable. Did job needed and answered questions or directed to someone who could answer questikns More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
October 13, 2021

Everyone was very nice and very welcoming. From the time you walked in the door to the time you drove away in your new vehicle. The experience was a pleasure. More

by Andydelude
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Wiepert, Jason Wiepert
October 13, 2021

Excellent customer service in both sales and service. Very responsive to concerns and always make an effort tomeet my needs as the owner of a 2018 Subaru Crosstrek. More

by Karen.Zakalik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Nicosia
October 12, 2021

Frank has a great welcoming personality.West Herr offers Frank has a great welcoming personality. West Herr offers many comforts and great service. I wouldn't take my car anywhere else. More

by dianaji1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
October 12, 2021

They are a no hassle, friendly, accommodating and most of all professional organization. Always responsive to my needs and requirements. More

by Len2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duffy
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