
West Herr Subaru
Orchard Park, NY
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Excellent sales rep. Quick, understanding & on top of everything. It’s my least favorite purchase. Amber makes it very easy & stress free. I cannot say thank you enough to her for such a wonderful custom everything. It’s my least favorite purchase. Amber makes it very easy & stress free. I cannot say thank you enough to her for such a wonderful customer service experience. More
I went in for maintenance and to take care of a recall. There was a small issue however West Herr (Frank) did the right thing by my situation. I appreciate the honesty and integrity. I’m very pleased wi There was a small issue however West Herr (Frank) did the right thing by my situation. I appreciate the honesty and integrity. I’m very pleased with my Subaru !!!! More
This dealership will play every trick in the book to pad the deal, rake you over the coals and play games with you and your money. Google “dirty tricks car dealers play,” if its listed there - they’ll try i the deal, rake you over the coals and play games with you and your money. Google “dirty tricks car dealers play,” if its listed there - they’ll try it. Don’t trust anyone with a west herr name tag on. West Herr is shady at best, running active sales scams and bait and switch deals at worst. Shopping for a car here is like going for drinks with Bill Cosby - a bad idea. More
Dealership greeted us promptly and courteously. We were directed to our salesman Sean Brand who was most friendly and knowledgeable about Subaru vehicles. We tested two vehicles and decided on the Outback directed to our salesman Sean Brand who was most friendly and knowledgeable about Subaru vehicles. We tested two vehicles and decided on the Outback. The delivery process was fast and efficient. . West Herr Subaru management was very accommodating in working within our budget needs. Sean answered our questions , and we drove off very happy about the purchase we had just made. More
Everyone was very nice, kind, and happy. Would definitely come back, and recommend anyone to shop there. I had the best and easiest experience! 😉 Very appreciative definitely come back, and recommend anyone to shop there. I had the best and easiest experience! 😉 Very appreciative More
Excellent sevice and responsiveness. Very professional from start to finish. Used both sales. Was a good all-round experience. Will contine to use in the future. from start to finish. Used both sales. Was a good all-round experience. Will contine to use in the future. More
Great service and good prices. The salesperson I dealt with, Brad, was extremely helpful and accommodating. He got me exactly what I was looking for within a day and he was extremely friendly. The finan with, Brad, was extremely helpful and accommodating. He got me exactly what I was looking for within a day and he was extremely friendly. The finance manager Jim was a pleasure to work with as well and went above and beyond to find me the best APR for my loan. I highly recommend this dealership for your next vehicle. More