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West Herr Subaru

Orchard Park, NY

4.9
1,675 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,675 reviews

September 13, 2021

I have always been happy with the customer service at West Herr Subaru. Staff are always friendly and helpful when I have a problem with my vehicle. More

by geriallen58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
September 12, 2021

Friendly, efficient & reasonable. Came in on wrong day, instead of sending me away, they took care of my car. I was very appreciative! Great customer service! More

by Kimweimer69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
September 03, 2021

I have received excellent service.. reporting a noise was taken seriously and mechanics discovered a situation that avoided disaster and possible injury if not detected and solved. More

by jeanklimczak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Genco
September 02, 2021

Service advisor Elizabeth was very pleasant and attentive to my needs. Service took longer than anticipated but she was very apologetic and gave me a coupon for free car wash. More

by pkerl7@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth
September 02, 2021

This dealership is beyond excellent.The employees are This dealership is beyond excellent. The employees are very friendly and helpful. The work was done in a professional and timely manner..The waiting More

by hookmaster333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service employee
August 30, 2021

Appointment was on time. I was treated well from the Appointment was on time. I was treated well from the moment I dropped off the car. All issues were corrected. I was kept updated thru texts during t More

by wade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mainly Mike in the service area.
August 29, 2021

Everyone we worked with there was great! They did an excellent job of explaining everything to my elderly mom at every step of the process. I would definitely buy from them again. More

by Jason O’C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Naum, Mike Decarlo, Jason Weipert
August 28, 2021

Absolutely amazing!!’ Best car buying experience ever!!! The customer service was excellent!! Highly recommend west herr More

by Clbc42780
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Drenning
August 27, 2021

Easy, friendly and efficient. We were made to feel like a priority. Dan found us a vehicle that matched our wants/needs perfectly. He located the vehicle we test drove it and brought it home within 24 hours. More

by baj15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Flick
August 27, 2021

Paul Misciagna was my dealer and he did a great job. Made things simple and easy as I’m a first time buyer. Had to wait a few months for my car and he updated me throughout the whole thing. 10/10 More

by Djtilney829
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Misciagna
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