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West Herr Subaru

Orchard Park, NY

4.9
1,579 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,579 reviews

May 08, 2021

Our service experience with Michael could not have been better. He was friendly, courteous and extremely knowledgeable of what our vehicle needed! We would definitely recommend WestHerr and Michael! More

by rfsonger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
May 07, 2021

Pleasant; quick; accommodating. Was able to get a loaner car while my car was being worked on. Love that extra touch. Everyone was super great! More

by lb1267
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
May 06, 2021

I called for an appointment and they were able to schedule me within days. Mike was very kind and kept in contact with me as to what my car needed. I would suggest that he work on my vehicle again sh More

by outinthebooney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
May 06, 2021

Just purchased my 5th car from West Herr. Marc has been my salesman for the last 3 cars. Great customer service, friendly and honest! He makes the process of buying a car new or used very easy!! More

by Jennie D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Nagy
May 03, 2021

Very professional, all service completed in a timely manner. My service advisor was friendly and knowledge. He took the time to answer any and all questions I had. More

by gnuwer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
May 03, 2021

I arrived a little early but they took my car right away. A few hours later (just as they told me) my car was done. Frank was super nice and I love my Subaru!! More

by Sara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
April 30, 2021

Great service . Great and personable sales person , Simon Wagner . Answered all questions . Answered phone calls and texts promptly . Offered additional options without pressure . Great financial dept . More

by Cookie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Wagner
April 30, 2021

While I was in the middle of a car purchase at west Herr ford we discovered that there were recalls on the vehicle. Since it was a subaru we had to bring it to the Subaru location to have it the recalls fi More

by Angel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bielinski
April 30, 2021

My Forester is the third we’ve purchased from West Herr. We appreciate the excellent personalized service from Michael. Service is professional, thorough, and reasonable. More

by EloiseMAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ziegler
April 30, 2021

Frank explained what my vehicle required , the time involved in the process , due to its duration , provided a loaner vehicle ... it was a seamless process More

by cynthia.robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank ( Service ) and Anthony ( loaner)
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