
West Herr Subaru
Orchard Park, NY
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Our service experience with Michael could not have been better. He was friendly, courteous and extremely knowledgeable of what our vehicle needed! We would definitely recommend WestHerr and Michael! better. He was friendly, courteous and extremely knowledgeable of what our vehicle needed! We would definitely recommend WestHerr and Michael! More
I called for an appointment and they were able to schedule me within days. Mike was very kind and kept in contact with me as to what my car needed. I would suggest that he work on my vehicle again sh schedule me within days. Mike was very kind and kept in contact with me as to what my car needed. I would suggest that he work on my vehicle again should I need to schedule another service. More
Just purchased my 5th car from West Herr. Marc has been my salesman for the last 3 cars. Great customer service, friendly and honest! He makes the process of buying a car new or used very easy!! my salesman for the last 3 cars. Great customer service, friendly and honest! He makes the process of buying a car new or used very easy!! More
Very professional, all service completed in a timely manner. My service advisor was friendly and knowledge. He took the time to answer any and all questions I had. manner. My service advisor was friendly and knowledge. He took the time to answer any and all questions I had. More
I arrived a little early but they took my car right away. A few hours later (just as they told me) my car was done. Frank was super nice and I love my Subaru!! A few hours later (just as they told me) my car was done. Frank was super nice and I love my Subaru!! More
Great service . Great and personable sales person , Simon Wagner . Answered all questions . Answered phone calls and texts promptly . Offered additional options without pressure . Great financial dept . Wagner . Answered all questions . Answered phone calls and texts promptly . Offered additional options without pressure . Great financial dept . More
While I was in the middle of a car purchase at west Herr ford we discovered that there were recalls on the vehicle. Since it was a subaru we had to bring it to the Subaru location to have it the recalls fi ford we discovered that there were recalls on the vehicle. Since it was a subaru we had to bring it to the Subaru location to have it the recalls fixed. They were able to determine if the parts were available and how quickly it could be fixed. I was able to pick up my car the next day. More
My Forester is the third we’ve purchased from West Herr. We appreciate the excellent personalized service from Michael. Service is professional, thorough, and reasonable. We appreciate the excellent personalized service from Michael. Service is professional, thorough, and reasonable. More
Frank explained what my vehicle required , the time involved in the process , due to its duration , provided a loaner vehicle ... it was a seamless process involved in the process , due to its duration , provided a loaner vehicle ... it was a seamless process More