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West Herr Subaru

Orchard Park, NY

4.9
1,563 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,563 reviews

January 24, 2021

It was a pleasure working with Amber to buy our new Forrester and my daughters new Crosstrex! She was pleasant, knowledgeable, extremely easy to work with and made the entire process seem seamless. She More

by buersterns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Trost
January 24, 2021

Salesman was pleasant, the car was ready when they said. I was happy with the way the service plan for the extended warranty handled. I never felt I was being forced any extra warranties. I did buy the e More

by anitafoss3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember
January 23, 2021

This was a good experience and the salesman Justin was very helpful along with his assistant Josh they had vehicles ready when we arrived. Smooth transition especially when you have your paperwork in orde More

by jt32302
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Josh
January 23, 2021

Had a great experience buying a car from Amber T. She was very friendly, helpful, and patient. I really appreciated that there were glass dividers set up at all the desks, and everyone was pretty good ab More

by AReedy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amber Trost
January 11, 2021

West Herr Subaru has redefined professionalism. From their website to the showroom to the employees and service representatives, professionalism and friendliness rules. When follow-up service was requir More

by Jim B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Calari
January 10, 2021

Very good experience. Sales Representative and Finances Representative were a great helpful! I would definitely recommend my friends and family to this dealership in the future. More

by Reutergregg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Wong
December 19, 2020

Had an excellent experience with my salesperson Sophie Farsaii. She was extremely helpful in finding a car that would suit my needs, world class experience More

by Deb.plagman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sophie Farsaii
December 19, 2020

My new purchase of a 2021 Subaru Outback went very smoothly and efficiently. Everyone I worked with was knowledgeable and very friendly and helpful. This is my second time buying a Subaru from West More

by Kathryn M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay Wiepert, Dominic Cascio, Jason Weipert
December 14, 2020

The service I received from Marc Nagy and a Jason Wiepert on November 12th was excellent! My 2021 Subaru Outback is a safe and reliable vehicle, thank you! More

by SGreene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Nagy, Jason Wiepert
November 28, 2020

I really enjoyed the experience at West Herr Subaru, the salesman Dylan K. was always willing to work with me to get me what I wanted in a car and make sure that we were comfortable with the whole buying ex More

by papillonluv15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Kelly , David G.
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