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West Herr Subaru

Orchard Park, NY

4.9
1,563 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,563 reviews

October 26, 2020

We had great service and very friendly staff at West Herr KIA in leasing our new 2020 KIA Sportage, it was a great experience dealing with the members of the West Herr KIA staff More

by JK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fessel
October 12, 2020

I have had Amanda Westley as my salesperson for many years and hope that I never have to change. She is well-informed and always makes a commitment to provide a positive and rewarding experience for me More

by msbigaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Westley
September 26, 2020

West-Herr Subaru dealership was great to work with, Paul Misciagna was my salesperson and he was respectful of my budget, car needs and time. Highly recommend!o More

by Mlynch1663
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Misciagna and Dave from finance
September 23, 2020

Love the car! My only issue was having to wait for it to come in and get readied for me....I am not patient. But that couldn’t be helped. All else went very smoothly. More

by Trina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Nagy
September 23, 2020

I bought my first Subaru at this dealership in the early 2000’s. Then I moved away and bought my second Subaru in Jamestown, NY at a different dealership. I then moved again in 2020, and now I live right do More

by TomH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Baldwin
August 31, 2020

Excellent experience with the dealership and Marc Nagy my sales representative. Dealership and Marc were extremely helpful and went above and beyond to get the Subaru Onyx Autumn Green in an extremely timel More

by Colin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Nagy
August 29, 2020

I was shocked to see the lack of masks and social distancing the other day when I took my car to be inspected. I did not feel comfortable at all. I was told, "It's like a restaurant. Masks are only More

by lhartmanley
Recommend Dealer
No
Employees Worked With
unsure
August 17, 2020

Great customer service. We were well taken care of. Always the best service from West Herr dealerships. Kudos to all the staff and service. Keep it going! More

by gallagherp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike DeCarlo, Alicia Rothfuss
July 27, 2020

Best people! Best service!! Seamless process made enjoyable by great people! Highly Recommend Sales and Leasing Professional, Ryan Klass and General Manager Patrick Schiske. Pe More

by tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Product knowledge expert Ryan Klass, General Manager, Patrick Schiske and F&I Director Dan Kowsky
June 15, 2020

new car I was very well taken care of and they found the car I was looking for. The office manager Victor called at least once a day to make sure everything w More

by mooch117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante Sparcino
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