West Herr Subaru

No follow through on the deal We worked with Charles Hewitt, and it was an OK deal, except for the follow through on the deal. He agreed to include three oil changes in the deal. We worked with Charles Hewitt, and it was an OK deal, except for the follow through on the deal. He agreed to include three oil changes in the deal. It has been two weeks and I have yet to hear or seen anything yet. I will not be conducting future business at this dealership. More

Great Experience Excellent experience. The management, sales staff, and service staff were wonderful. The extra effort in bringing cars to us was greatly appreciated. Excellent experience. The management, sales staff, and service staff were wonderful. The extra effort in bringing cars to us was greatly appreciated. The Subaru Outback is excellent. More

Great experience Overall the car buying experience was excellent. There was some time just waiting for all the paperwork to get completed, but the entire staff was ver Overall the car buying experience was excellent. There was some time just waiting for all the paperwork to get completed, but the entire staff was very friendly and knowledgeable. I will definitely shoo here again. More

Pleasure to Deal With Justin was straight forward and honest. We were able to make the best decision possible on the new vehicle from all the options he provided. Justin was straight forward and honest. We were able to make the best decision possible on the new vehicle from all the options he provided. More

Very Good Service The salesman, Charles Hewitt was very helpful in helping us buy our used car. We weren't very happy with one, he had no problems getting us another to The salesman, Charles Hewitt was very helpful in helping us buy our used car. We weren't very happy with one, he had no problems getting us another to look at, and he did it again, until we were happy. He explained all he could, then brought another technician in to explain even more. They were very patient and helpful. BUT - as far as leaving the yard with my new/used car, I have nothing good to say about the detailing that was suppose to have been done on my car. I spent a good 1.5 hours later in the evening 'detailing' what they should have done. So, for the salesman and management i would give them a 5 star rating. For the detailing shop, you guys need to step it up! More

West Herr Subaru Bought my first Subaru Outback. The dealership was great and David Gallegos made the car leasing experience quick and easy. Financing was helpful in t Bought my first Subaru Outback. The dealership was great and David Gallegos made the car leasing experience quick and easy. Financing was helpful in trying to meet my target payment. I will definitely return when my lease is up . Love my new Subaru. More

Excellence Everybody here goes the extra mile to make us happy every time we visit here, whether it’s Chris Duffey when you’re buying the car or Rich dipaolo whe Everybody here goes the extra mile to make us happy every time we visit here, whether it’s Chris Duffey when you’re buying the car or Rich dipaolo when you’re servicing it, and every single manager in between. Kudos to you guys for making every experience like no other! More

Kia Sorento purchase Lindsay Wiepert is always easy to work with, and her assistant this day - Dominic - was a big help to her AND me. I’ve purchased a bunch of cars here Lindsay Wiepert is always easy to work with, and her assistant this day - Dominic - was a big help to her AND me. I’ve purchased a bunch of cars here now, and always feel they work hard to provide a good deal. More

Had a great time buying my first new car The people there were super nice throughout the whole process and made everything easy to understand. I absolutely love my new Subaru thank you west h The people there were super nice throughout the whole process and made everything easy to understand. I absolutely love my new Subaru thank you west herr More

New car Great dealership and salesperson very knowledgeable and timely. Very responsive. Waiting time on finance sept could be shorter but not sales reps faul Great dealership and salesperson very knowledgeable and timely. Very responsive. Waiting time on finance sept could be shorter but not sales reps fault. Great experience. More