West Herr Subaru

Great customer service. We were well taken care of. Always the best service from West Herr dealerships. Kudos to all the staff and service. Keep it going! Always the best service from West Herr dealerships. Kudos to all the staff and service. Keep it going! More

Best people! Best service!! Seamless process made enjoyable by great people! Highly Recommend Sales and Leasing Professional, Ryan Klass and General Manager Patrick Schiske. Pe Seamless process made enjoyable by great people! Highly Recommend Sales and Leasing Professional, Ryan Klass and General Manager Patrick Schiske. Perfect purchase and delivery! Extremely happy!! More

new car I was very well taken care of and they found the car I was looking for. The office manager Victor called at least once a day to make sure everything w I was very well taken care of and they found the car I was looking for. The office manager Victor called at least once a day to make sure everything was going well. More

Top notch dealership These guys provide great customer service and their sales staff is also outstanding! Excellent facilities as well. This is Ken Kaminski signing off - These guys provide great customer service and their sales staff is also outstanding! Excellent facilities as well. This is Ken Kaminski signing off - have a great day! More

Friendly and reasonable My salesperson, Luke, listened to what I needed and did all he could to make it happen. The rest was just clear sailing until I sat in my new Subaru My salesperson, Luke, listened to what I needed and did all he could to make it happen. The rest was just clear sailing until I sat in my new Subaru Forester a couple hours later. The entire group worked so well together it made the entire experience very comfortable. More

Service With Care The appointment was confirmed. The vehicle was dropped off on the evening before the appointment. The work was completed ahead of schedule. The dea The appointment was confirmed. The vehicle was dropped off on the evening before the appointment. The work was completed ahead of schedule. The dealership texted me prior to completion and on completion. Communication was excellent. More

Andy and Chris Duffey where amazing. They where funny and knowledgeable! West Herr is the best! They gave me a lot of info regarding the Cadenza and Legacy! knowledgeable! West Herr is the best! They gave me a lot of info regarding the Cadenza and Legacy! More

Great service knowledgable people always attentive. Never a problem obtaining a convenient appointment. Clean comfortable waiting area with charging ports for phone or laptop, coffee, and TV. a problem obtaining a convenient appointment. Clean comfortable waiting area with charging ports for phone or laptop, coffee, and TV. More

Oil change, inspection, replacement part, service. I just had routine maintenance, inspection, and a replacement of some clips on the side of the driver's seat. The service department was first rate. E I just had routine maintenance, inspection, and a replacement of some clips on the side of the driver's seat. The service department was first rate. Everything was done in a timely manner with courtesy. While I was there the service dept. rep told me about a recall notice that had just come out on the 2019 Crosstrek and they checked it out saving me. the time to make another appt. The salesperson. who sold me the car, Chris Flierl, checked in on me as well. I had dealt with West Herr when I bought my first Subaru Forester and over the year I see the dealership getting better and better. Couldn't be more pleased with the sales and service depts. More

Recent Car Buyer I just purchased a used car from Charles Hewitt, and I must say it was a fantastic experience. Charles was a very knowledgeable guy who knew the answe I just purchased a used car from Charles Hewitt, and I must say it was a fantastic experience. Charles was a very knowledgeable guy who knew the answer to pretty much anything I asked. When he didn't know something, he followed up with an answer in a very timely manor. I would recommend him to any friend looking to buy a car in the near future. More