
West Herr Subaru
Orchard Park, NY
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Very satisfied I was in need of a new/used car and spoke to Chris Duffey. He found a car that I probably wouldn't have looked at but have fallen in love with. I'm ve I was in need of a new/used car and spoke to Chris Duffey. He found a car that I probably wouldn't have looked at but have fallen in love with. I'm very satisfied with the dealership and with Chris. He was professional, knowledgeable and made sure that I was completely satisfied with my purchase. I highly recommend this dealership and Chris Duffey. More
Great Car, Lousy Service The sales process was not what I expected. Was left by sales rep to go help other customers and was only showed a hand full of cars. After delivery of The sales process was not what I expected. Was left by sales rep to go help other customers and was only showed a hand full of cars. After delivery of car, we noticed several problems. Cardboard and duct tape on the driver door sensor, wrong size wiper blades, cracked front bumper and although I knew of the screen being cracked on the radio, was not informed it made it in operable. Was told that someone would be contacting me about the issues I have brought up first thing in the morning..... it is now 1PM and still nothing. Overall, very displeased with the car buying experience. More
Fantastic Service Tony Chimera was an amazing guy to work with when getting my new Outback. I’ve been sold on both the Subaru and West Herr name thanks to his helpful s Tony Chimera was an amazing guy to work with when getting my new Outback. I’ve been sold on both the Subaru and West Herr name thanks to his helpful service and willingness to go the extra mile for customers. I’m from out of state and Tony made sure signing a lease was smooth and hassle free. I couldn’t be more grateful for everything he and the team at West Herr did for me. - Mike, Wyoming More
Subar Happy with my Subaru !! Love my new car and the dealership was wonderful—Rachel Heller, Jenna Peoper and Chuck Hardy were all great to work with. I recommend them to anyone! Love my new car and the dealership was wonderful—Rachel Heller, Jenna Peoper and Chuck Hardy were all great to work with. I recommend them to anyone! More
The easiest and fastest purchase I've ever experienced I felt very at ease with our salesman Justin. He made everything about the purchase go smooth. All questions were answered. I would definitely conside I felt very at ease with our salesman Justin. He made everything about the purchase go smooth. All questions were answered. I would definitely consider returning to West Herr Subaru in the future and definitely return to the West Herr family of dealerships More
Excellent service Worked with a number of excellent employees at West Herr. They selected vehicles to match our exact specifications, helped us choose the right one an Worked with a number of excellent employees at West Herr. They selected vehicles to match our exact specifications, helped us choose the right one and helped us understand the different finance options. Great dealership and great people. More
Lease First time at West Herr Jeep Salesman Marc Nagy &Craig Florkowski were exceptional, made my experience stress free, fast, and very understanding abou First time at West Herr Jeep Salesman Marc Nagy &Craig Florkowski were exceptional, made my experience stress free, fast, and very understanding about my new vehicle, Couldn’t be any happier!!!!!!!! More
Thank you! I recently had to retire my 1999 Toyota Camry as it was on its last legs. I stopped in to West herr subaru and was assisted by Chris Duffey. He was ve I recently had to retire my 1999 Toyota Camry as it was on its last legs. I stopped in to West herr subaru and was assisted by Chris Duffey. He was very helpful in finding something of great quality in my low budget. I had to stop by several times over a month just to really mull over this decision and each time he had new ideas and fresh inventory. I love my (almost) new car! Thank you again Chris! More
Awesome place I have purchased a few cars from west Herr now and I would never go anywhere else. I have tried other places and I always wonder with other sales peop I have purchased a few cars from west Herr now and I would never go anywhere else. I have tried other places and I always wonder with other sales people “Why are you the way that you are?” But Chris Duffey should be your go to guy, he is there for everything during, and after the sale and continues to assist me. Thank you west herr and all that you do! More
pleasant , no pressure Pleasent,relaxing experience no high pressure or xxxxxxxx,would recommend this dealership to all my friends.even the coffee was good,a rarity at car d Pleasent,relaxing experience no high pressure or xxxxxxxx,would recommend this dealership to all my friends.even the coffee was good,a rarity at car dealership. More