West Herr Subaru

Amazing!! Amber and Mike were a pleasure! They explained every detail along the way. I was never pressured or made to feel obligated to buy! They had a car read Amber and Mike were a pleasure! They explained every detail along the way. I was never pressured or made to feel obligated to buy! They had a car ready for us on arrival to take us to look at all the options they had available! We were then able to test drive any and every option we liked. Mike and amber then did all the work for us to get us the lowest rate and best options for our new car! This is my second car from west herr and I wouldn't go anywhere else! Oh and they dont sell only subaru's, I have 2 Kia's, an optima and Sorento! For the most part, If you want it, they can get it👌🏽THANK YOU WEST HERR More

Awesome experience with Mike and Amber from start to finish! Amazing experience from start to finish!! Mike Decarlo and Amber were so helpful throughout the whole process. I will definitely recommend them to my Amazing experience from start to finish!! Mike Decarlo and Amber were so helpful throughout the whole process. I will definitely recommend them to my friends. I can't wait to experience the great post sale service I have heard so much about!! More

Anthony Dean is very friendly and knowledgeable. Will contact him in the future. Will recommend him to friends and family. Subaru cars will always be for me. is very friendly and knowledgeable. Will contact him in the future. Will recommend him to friends and family. Subaru cars will always be for me. More

Fantastic We are extremely pleased with the service we received from Matt and Zach. Both were extremely courteous and worked hard in finding the car that Diane We are extremely pleased with the service we received from Matt and Zach. Both were extremely courteous and worked hard in finding the car that Diane had wanted. They took the time and listened to find the car she was looking for. When the time comes for a new vehicle, we will definitely ask for them again. They made us feel like family! More

Incomplete West Herr should teach its salrspersons how to work with seniors like me. Too much too fast. I made a follow-up appointment with my salesperson, and West Herr should teach its salrspersons how to work with seniors like me. Too much too fast. I made a follow-up appointment with my salesperson, and when I arrived I was told he was on vacation.the person who tried to help me knew close to nothing. More

Excellent customer service and knowledge I was taken care of very well at West Herr Subaru. They did a very nice job helping me find the right vehicle at the right price. Dave was very genu I was taken care of very well at West Herr Subaru. They did a very nice job helping me find the right vehicle at the right price. Dave was very genuine and attentive. More

Our 3'rd Crostrek-we love them good buying experiences! West Herr strives to be customer helpful! Service as needed is scheduled promptly and waiting time for minor maintenance is comfortable and efficient West Herr strives to be customer helpful! Service as needed is scheduled promptly and waiting time for minor maintenance is comfortable and efficient. Our latest sales experience w/ Steve Kuczewski was handled superbly! More

Excellent I had a great experience at West Herr. Chris was great to work with and was very helpful. I am very happy with my Subaru. I had a great experience at West Herr. Chris was great to work with and was very helpful. I am very happy with my Subaru. More

Our 6th Subaru Great service -had just what we wanted. Marc and Chuck did a great job ! We used West Herr Subaru of Orchard Park, New York for several years and will Great service -had just what we wanted. Marc and Chuck did a great job ! We used West Herr Subaru of Orchard Park, New York for several years and will go back More

Great buying experience I can't say enough good things about the treatment I received from Kerry Finach, Martin Willnow and everyone else who assisted me in buying my new ca I can't say enough good things about the treatment I received from Kerry Finach, Martin Willnow and everyone else who assisted me in buying my new car. They knew that I had had a very negative buying experience with another dealership, and from my first contact with them I could tell I was dealing with people who genuinely cared. And even though I didn't deal directly with Chuck Hardy I knew that he was aware of my previous experience, and he made sure that I was treated right at every stage of the process. Everyone went way out of their way to make sure I got exactly the right car for me. I'm so happy that I contacted West Herr, and I would go back again in a heartbeat. More