West Herr Subaru
Orchard Park, NY
Filter Reviews by Keyword
By Type
Showing 1,760 reviews
Scott Baldwin is the best auto salesperson we have had. He was patient and understanding. He went over the car’s features and let me test drive three models. We received a fair offer on our trade in. Sc He was patient and understanding. He went over the car’s features and let me test drive three models. We received a fair offer on our trade in. Scott paid for a lunch so we were able to have a same day pick up. West herr dealership makes buying cars fun. More
Awesome employees. Excellent service excellent communication easy to schedule an appointment.extemly knowledgeable would definitely set up future maintenance very easy to receive loaner vehicle se communication easy to schedule an appointment.extemly knowledgeable would definitely set up future maintenance very easy to receive loaner vehicle see you in 3 months More
Marc went above and beyond to get me into a car I needed. Marc is an outstanding salesperson and truly cares. Thank you Marc!! Appreciate all your efforts. Marc is an outstanding salesperson and truly cares. Thank you Marc!! Appreciate all your efforts. More
Andy is a very knowledgeable sales consultant. He is excellent with follow-up and always kept me informed as we went through the process of purchasing my 11th vehicle from West Herr over the past 20 yea excellent with follow-up and always kept me informed as we went through the process of purchasing my 11th vehicle from West Herr over the past 20 years. More
Andrew was informed and continually kept me updated on the progress of my car purchase. West Herr has excellent service and is the reason we have purchased or leased 11 vehicles to date. the progress of my car purchase. West Herr has excellent service and is the reason we have purchased or leased 11 vehicles to date. More
My vehicle required an update entailing a lengthy My vehicle required an update entailing a lengthy appointment ; and I had requested routine maintenance be done as well . Frank in service secured a My vehicle required an update entailing a lengthy appointment ; and I had requested routine maintenance be done as well . Frank in service secured a loaner car for me and he made certain everything was accomplished to my satisfaction. West Herr service personnel have routinely been exceptionally helpful ,friendly, and courteous and I have come to expect this whenever I have occasion to have my car serviced. More
Service was for recall only. Kind of a long wait for Service was for recall only. Kind of a long wait for process of dropping car off and getting a loaner but everything else was great Service was for recall only. Kind of a long wait for process of dropping car off and getting a loaner but everything else was great More
Great experience, everything went smoothly and quickly. Nice work guys! Happy, Happy, Happy! Word word word word word word word word word words and words. Nice work guys! Happy, Happy, Happy! Word word word word word word word word word words and words. More







