West Herr Subaru

Wonderful,fantastic, great customer service Chuck the manager and Kirsten the online customer service agent were friendly and most accommodating. Sal Sorrento, my sales person was fantastic! He Chuck the manager and Kirsten the online customer service agent were friendly and most accommodating. Sal Sorrento, my sales person was fantastic! He listened to what I was looking for, we drove the vehicle around. He was never pushy, but very knowledgable, even willing to let me walk out the door, but gave me as much information on a couple different styles of cars. I didn't leave...I bought a brand new 2017 Crosstrek, my FIRST new car. My third Subaru, they are great. I definitely know what kind of cars I will be driving for many years to come and NOW what dealership I will be getting them from. West Herr Subaru, you are the BEST! More

Excellent. Highest level you can ask for. Lindsay, Chris, Dan and Rich all delivered extraordinary service. This is our third vehicle purchased through West Herr Subaru. Both the quality of th Lindsay, Chris, Dan and Rich all delivered extraordinary service. This is our third vehicle purchased through West Herr Subaru. Both the quality of the cars Subaru offers complimented with the service provided by the West Herr team make the experience extraordinary. More

Excellent experience Lindsay R. makes it a great experience and does so much behind the scenes to make buying a car enjoyable . I highly recommend working with Lindsey R Lindsay R. makes it a great experience and does so much behind the scenes to make buying a car enjoyable . I highly recommend working with Lindsey R at west herr Subaru! More

Very efficient and pleasant Mike and Rachel were very good at getting us into the car we wanted at the right price. They were able to get a fantastic interest rate and financing Mike and Rachel were very good at getting us into the car we wanted at the right price. They were able to get a fantastic interest rate and financing package and they were able to deliver the vehicle with all the accessories quickly. We are from Rochester and Would definitely purchase a car from them again. More

Everything was excellent Huge thanks to Matt Wager for making my leasing process quick and easy. Matt and his assistant Zach as well as Mike Budniewski were great to work with Huge thanks to Matt Wager for making my leasing process quick and easy. Matt and his assistant Zach as well as Mike Budniewski were great to work with and went out of their way to help make me happy. Matt and Mike have now helped me with the 2 leases that I've had and I will go back to them again! More

2017 Subaru Forester from West Herr Overall I had a great experience leasing a 2017 Subaru Forester from West Herr Subaru. It was a pleasure doing business with Sal Sorrento and the fina Overall I had a great experience leasing a 2017 Subaru Forester from West Herr Subaru. It was a pleasure doing business with Sal Sorrento and the finance team. More

2017 Subaru Legacy MY husband and I hadn't just been into an accident where our 5 year old Subaru Legacy was totaled we were devastated and new that we wouldn't settleme MY husband and I hadn't just been into an accident where our 5 year old Subaru Legacy was totaled we were devastated and new that we wouldn't settleme for anything other than a Subaru. Marc Nagy was personable, friendly, and really listened to us and what was able to get us exactly what we wanted . We love our new Subaru and west herr made the process very pleasant ! More

Thank you Buying a can is very very stressful event. You guys many it painless. My wife is soooooooo happy with the car. I will talk to all the people I know ab Buying a can is very very stressful event. You guys many it painless. My wife is soooooooo happy with the car. I will talk to all the people I know about the service you guys provide at this dealership. 5 stars of customer service. Thank you again More

SALES ASSOCIATE CHRIS DID A EXCELLENT JOB IN HELPING ME DECIDE ON THE VEHICLE THAT I PURCHASED. HE WAS VERY FRIENDLY AND PROFESSIONAL . I WILL GLADLY RECOMMEND HIM T CHRIS DID A EXCELLENT JOB IN HELPING ME DECIDE ON THE VEHICLE THAT I PURCHASED. HE WAS VERY FRIENDLY AND PROFESSIONAL . I WILL GLADLY RECOMMEND HIM TO FRIENDS & FAMILY TO PURCHASE THEIR NEXT CAR. More

Great! Marc Nagy and the entire crew at West Herr are a pleasure to deal with. You have my thanks for an easy transition. Marc is a pleasure to work with. Marc Nagy and the entire crew at West Herr are a pleasure to deal with. You have my thanks for an easy transition. Marc is a pleasure to work with. More