
West Herr Subaru
Orchard Park, NY
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The best My second time of doing a purchase from this dealership and all went very well. First time I have purchased a car in half a day. Outstanding! My second time of doing a purchase from this dealership and all went very well. First time I have purchased a car in half a day. Outstanding! More
terrific buying experience Purchasing a car at West Herr Surbaru was a most enjoyable experience (and I hate buying cars...most dealers hassle you to death). However, Chuck Har Purchasing a car at West Herr Surbaru was a most enjoyable experience (and I hate buying cars...most dealers hassle you to death). However, Chuck Hardy, the dealer manager, my salesman, Mike DeCarlo and his assistant, Amber Trost, could not have been more professional and friendly to deal with. First they helped me find just the right car for my needs (a Subarbu Outback Limited) and then the price negotiations were fair and easy. When I picked up the car Mike, despite it being a very busy Saturday, spent more than an hour showing me how all of the systems worked. I would absolutely recommend this dealer if you're in the market for a car. More
great experience I had purchased a Subaru Forester from Kyle at west Herr in 2015 and was very pleased with his service. Decided to return for my second forester and w I had purchased a Subaru Forester from Kyle at west Herr in 2015 and was very pleased with his service. Decided to return for my second forester and was again equally as pleased More
Best Ever My car made it to 236,000 + miles because of the great service. Rich Dipaolo and Mike Tyber very professional and always explained what work had to My car made it to 236,000 + miles because of the great service. Rich Dipaolo and Mike Tyber very professional and always explained what work had to be done. More
Great deal !!! After explaining that I work the night shift, Anthony worked around my schedule to make this a very easy and enjoyable car buying experience. Thank y After explaining that I work the night shift, Anthony worked around my schedule to make this a very easy and enjoyable car buying experience. Thank you Anthony. More
Totally satisfied! David Gallegos is AWESOME! He is professional, friendly, and takes great care in "taking care of the customer and the bottom line!" In all my years in David Gallegos is AWESOME! He is professional, friendly, and takes great care in "taking care of the customer and the bottom line!" In all my years in dealing with WH, I have not felt more confident in my salesman than I do with David. Total thumbs up! More
Thank you West Herr Thank you Andrew Garrigan for the opportunity to buy another nice car from you. This is my 2nd purchase in one year and my third from Andrew. You are Thank you Andrew Garrigan for the opportunity to buy another nice car from you. This is my 2nd purchase in one year and my third from Andrew. You are always friendly, fair, and efficient. More
Best dealership I have ever dealt with I recently bought a truck from west herr. The salesperson Elizabeth was awesome. She went above and beyond any salesperson I have ever dealt with. Als I recently bought a truck from west herr. The salesperson Elizabeth was awesome. She went above and beyond any salesperson I have ever dealt with. Also very impressed with finance director. He was helpful and informative. I have finally found a dealership that I will continually do business with. Thank you Elizabeth. More
Stellar service!! Working with Lindsay R. during a difficult life event was made much easier as she was not only compassionate but went well beyond what other represent Working with Lindsay R. during a difficult life event was made much easier as she was not only compassionate but went well beyond what other representatives at other dealerships have done in the past. She truly looked out for my best interest and helped me achieve my desired outcome. Yes, she is in the business of selling cars and that was why I was there but her motivation in working with me was to genuinely help me. She was honest and helped me think through the purchase process without ever pushing anything my way that didn't align with my goal. I would highly recommend seeking her out to assist you with your car needs. Good to have someone in your corner whose vested interest is to make sure that at the end of the day you achieved your goal. More
Great dealership fantastic people and customer service, Jon clark and his team went above and beyond and I couldn't be happier with this team and dealership fantastic people and customer service, Jon clark and his team went above and beyond and I couldn't be happier with this team and dealership More