
West Herr Subaru
Orchard Park, NY
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Professional efficient & pleasant I was very happy with the customer service I received. All of my questions were answered & I felt comfortable with the staff that I worked with. I was very happy with the customer service I received. All of my questions were answered & I felt comfortable with the staff that I worked with. More
Very Simple No negoitiating told them where I wanted to be payment wise and they delivered.Do not really care for the haggling part.So very much appreciated that No negoitiating told them where I wanted to be payment wise and they delivered.Do not really care for the haggling part.So very much appreciated that we didn't have to. More
Subaru lease This was the best purchase experience I've had to date, and I've bought many cars! Kerry Finach made it so easy and fun! This was the best purchase experience I've had to date, and I've bought many cars! Kerry Finach made it so easy and fun! More
Easy, professional experience. Jon and Sophie are very knowledgeable about the Subaru models. They are friendly, professional and the customer philosophy of the West Herr group ma Jon and Sophie are very knowledgeable about the Subaru models. They are friendly, professional and the customer philosophy of the West Herr group made this a pleasant new car purchase experience. I look forward to my first experience with the service department. More
The best car buying experience you could ask for!!!! Sal Sorrento and the General Manager Chuck and the Team at West Herr Subaru was exceptional!! Made a stressful event in life so easy and stress free. Sal Sorrento and the General Manager Chuck and the Team at West Herr Subaru was exceptional!! Made a stressful event in life so easy and stress free. Thank you!!! More
Great service, definite return customer. I worked with Andy Garrigan on the purchase of my current vehicle after my previous vehicle broke down. I had a tight window to find a replacement an I worked with Andy Garrigan on the purchase of my current vehicle after my previous vehicle broke down. I had a tight window to find a replacement and also a budget. Andy was extremely professional and helpful throughout the whole process. He found me the perfect new vehicle within my budget and I plan on working with him on all my families future auto purchases. More
Could not have been more pleased with Kyle! Every single person that I met or helped me out was so polite and courteous and went above and beyond to make sure my experience was the best for me. Every single person that I met or helped me out was so polite and courteous and went above and beyond to make sure my experience was the best for me. Kyle Kluckhohn was absolutely fabulous at what he did for me. He was patient and very informative and was so passionate about what he could do for me. I will highly recommend anyone I know looking for a vehicle to contact Kyle and West Herr in the future. More
West Herr Subaru: Simply the Best From start to finish my experience at West Herr Subaru was great! The staff is very friendly, courteous, and hard working. Sal Sorrento, the salesman From start to finish my experience at West Herr Subaru was great! The staff is very friendly, courteous, and hard working. Sal Sorrento, the salesman I worked with, made the experience very low pressure, was patient, and was willing to work with me and put in the time to get the car that I wanted. I couldn't be happier with my new Impreza Sport! This place is an 11 out of 10! More
The best My second time of doing a purchase from this dealership and all went very well. First time I have purchased a car in half a day. Outstanding! My second time of doing a purchase from this dealership and all went very well. First time I have purchased a car in half a day. Outstanding! More
terrific buying experience Purchasing a car at West Herr Surbaru was a most enjoyable experience (and I hate buying cars...most dealers hassle you to death). However, Chuck Har Purchasing a car at West Herr Surbaru was a most enjoyable experience (and I hate buying cars...most dealers hassle you to death). However, Chuck Hardy, the dealer manager, my salesman, Mike DeCarlo and his assistant, Amber Trost, could not have been more professional and friendly to deal with. First they helped me find just the right car for my needs (a Subarbu Outback Limited) and then the price negotiations were fair and easy. When I picked up the car Mike, despite it being a very busy Saturday, spent more than an hour showing me how all of the systems worked. I would absolutely recommend this dealer if you're in the market for a car. More