
West Herr Subaru
Orchard Park, NY
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Came in to see if they could buy out my lease early. Marshall Brady was great to work with. He saw my need and worked with me to get the vehicle I wanted! I came in at 9:30 and by 12:30 I drove off in m Marshall Brady was great to work with. He saw my need and worked with me to get the vehicle I wanted! I came in at 9:30 and by 12:30 I drove off in my new car! Marshall is definitely the guy to see! More
I was impressed with James at the West Herr Subaru Service department. I came in on a day when he was inundated with many vehicles. The incidents ranged from things like regular checkups to customers Service department. I came in on a day when he was inundated with many vehicles. The incidents ranged from things like regular checkups to customers like me who noticed something about their vehicle that may cause a future problem. James was well organized, he made sure everyone was updated on the progress of their vehicle situation, also giving an approximate time frame for completion. James did all this not just for me but for all the customers under his watch. James is an asset to West Herr and I was exceptionally pleased with his work ethic, ability to multi-task and his pleasant attitude throughout the process. Thanks James! More
Friendly. .knowledgeable...they work to give you this best product and deal. I recommend if you want to feel appreciated for your business, go to West Herr. The .knowledgeable...they work to give you this best product and deal. I recommend if you want to feel appreciated for your business, go to West Herr. The minute you step inside you will know you are in the right place. More
Excellent experience. Was helped quickly and moved through the process of test-driving, deciding and purchasing my new car smoothly. Was helped quickly and moved through the process of test-driving, deciding and purchasing my new car smoothly. More
Knowledge. Helpful. Personable. Able to find an appropriate car to test drive as well as one that fit our preferences and budget. Stuck to their original esti Helpful. Personable. Able to find an appropriate car to test drive as well as one that fit our preferences and budget. Stuck to their original estimate for the trade in More
The team worked well together to help with the purchase. Very and courteous. They know the product and take the time to answer all questions. Very and courteous. They know the product and take the time to answer all questions. More