Back

West Herr Subaru

Orchard Park, NY

4.9
1,633 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

Directions

By Type

Showing 1,633 reviews

September 27, 2025

Came in to see if they could buy out my lease early. Marshall Brady was great to work with. He saw my need and worked with me to get the vehicle I wanted! I came in at 9:30 and by 12:30 I drove off in m More

by apastor05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marshall Brady
September 27, 2025

I was impressed with James at the West Herr Subaru Service department. I came in on a day when he was inundated with many vehicles. The incidents ranged from things like regular checkups to customers More

by damccall10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in Service Dept
September 20, 2025

Friendly. .knowledgeable...they work to give you this best product and deal. I recommend if you want to feel appreciated for your business, go to West Herr. The More

by Cheryl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Naum
September 13, 2025

Easy scheduling, good work, well explained diagnosis and friendly staff. Pricing is what is expected at the dealer More

by adfladylock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
September 13, 2025

Very satisfied with experience. Had good communication, answered all my questions and am satisfied with the results. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
September 11, 2025

Excellent experience. Was helped quickly and moved through the process of test-driving, deciding and purchasing my new car smoothly. More

by Jeremy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce Bieler
September 09, 2025

Everyone was very professional, very happy with the service I received. I will definitely be back More

by valerievanderwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James & I don’t remember the other names
September 07, 2025

Knowledge. Helpful. Personable. Able to find an appropriate car to test drive as well as one that fit our preferences and budget. Stuck to their original esti More

by KsBabyBug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Bauman
September 05, 2025

The team worked well together to help with the purchase. Very and courteous. They know the product and take the time to answer all questions. More

by raf617
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Naum, Kelly Sales
August 31, 2025

Very professional and efficient service. Loved to drive into service center and be greeted quickly. More

by Kay bee
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank