West Herr Subaru
Orchard Park, NY
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Buying a car from West Herr Subaru was a no hassle experience.Our sale woman McKenzie was very helpful and explained everything to us. We came in just to talk about the Forester and ended up buying on experience.Our sale woman McKenzie was very helpful and explained everything to us. We came in just to talk about the Forester and ended up buying one More
They really go above and beyond at West Herr Subaru to make sure you're getting taken care of and that you're getting a good deal on a car. I went in at noon on a Saturday and walked away around 5pm with make sure you're getting taken care of and that you're getting a good deal on a car. I went in at noon on a Saturday and walked away around 5pm with a brand-new car and a lower payment. Yes, 5 hours seems like a bit of a long time to wait but we got lunch in-between courtesy of West Herr so really it was more like 3 and a half. Even then, that's still a short time for the car buying process! Not to mention the salesman we worked with, Paul Naum, was able to handle all this AND a second client at the same time and still made us feel like we were just as much a priority as his other customer. All and all I've gotten 4 Subarus from West Herr and unless the place burns to the ground it's where I'll be getting my 5th, 6th, 7th, and so on! More
Cassandra and Bryce have been extremely kind and helpful with answers to questions that I had. Everyone at your dealership was polite and friendly. with answers to questions that I had. Everyone at your dealership was polite and friendly. More
Service team was exceptional as always! Working with James made my whole weekend with his bright personality and customer focused priorities Working with James made my whole weekend with his bright personality and customer focused priorities More
Sales experience went better than I ever expected. Salesman really went out of his way to make sure that the vehicle was exactly what I wanted. This is the fourth vehicle we’ve purchased from West Her Salesman really went out of his way to make sure that the vehicle was exactly what I wanted. This is the fourth vehicle we’ve purchased from West Herr and all the staff really wants to be sure you’re taken care of and make buying a vehicle enjoyable and not a stressful experience. More







