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West Herr Subaru

Orchard Park, NY

4.9
1,746 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,746 reviews

April 01, 2026

West Herr is A++ dealership, Matt Johnson, Amanda Westley the best their are in customer service More

by twochinagrls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
April 01, 2026

Buying a car from West Herr Subaru was a no hassle experience.Our sale woman McKenzie was very helpful and explained everything to us. We came in just to talk about the Forester and ended up buying on More

by Sport
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
McKenzie Schmitt
March 31, 2026

They really go above and beyond at West Herr Subaru to make sure you're getting taken care of and that you're getting a good deal on a car. I went in at noon on a Saturday and walked away around 5pm with More

by Alexander.manroe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Naum
March 31, 2026

Cassandra and Bryce have been extremely kind and helpful with answers to questions that I had. Everyone at your dealership was polite and friendly. More

by stmayr@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassandra, and sales consultant Bryce Bieler
March 28, 2026

Matt was knowledgeable and friendly. He was thorough. I highly recommend him for future purchases. More

by marytb655
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
March 26, 2026

Service team was exceptional as always! Working with James made my whole weekend with his bright personality and customer focused priorities More

by cconnor116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, and the guys when dropping off (i didn't catch their names in the bay)
March 21, 2026

Didnt think we were going to buy as we looked. .ended up buying the car More

by schettlerfamily
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryce Beiler, Mark Hammond
March 21, 2026

Paul was a great salesperson! Very professional. Streamlined the sale and worked extra hard to satisfy us. More

by Poyer1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul naum
March 18, 2026

Sales experience went better than I ever expected. Salesman really went out of his way to make sure that the vehicle was exactly what I wanted. This is the fourth vehicle we’ve purchased from West Her More

by dmhughes1054
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Nagy
March 18, 2026

Had an oil change & tire rotation and waited. Work done promptly with complimentary multi point inspection! More

by PC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole