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West Herr Subaru

Orchard Park, NY

4.9
1,573 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,573 reviews

April 11, 2024

The updated service area is fantastic! Also the seating area and cashier.area have so much more room. I had the first oil change on my new Forester and it was free...a nice way to thank me More

by Patty W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
April 11, 2024

Amber Trost is very knowledgeable about her product and a complete professional in her work. She demonstrated great attention to detail. Thoroughly enjoyable experience all around and I am enjoying my ne More

by wrightellis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Trost
April 10, 2024

Very clean, and full of very friendly and helpful people and great coffee and snacks More

by lanobile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Naum
April 06, 2024

Fast friendly and extremely courteous. They explain everything and there aren’t any surprises . EVER! More

by Sherox67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison, Nicole,
April 05, 2024

Our experience at West Herr was fantastic. Zack C. was very knowledgeable and helpful knowing the ins and outs of car models and features. More

by P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zakary Cammarata
April 04, 2024

My saleswoman, Amber Trost, was great! She helped me assess my wants and needs to make sure I would get the model that fits my needs. Treated great - thank you! More

by Emmas Mom
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amber Trost
April 04, 2024

Very helpful and easy to work with. Great sales person, Joanna. Will refer some family. More

by aguarino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan, Joanna
April 03, 2024

Even during construction of the facility everything still was smooth sailing. David assisted us through the entire process of getting our new Subaru Outlook. We were really impressed with the process because More

by dorseylawn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
April 01, 2024

They treated me very good, gave me a rental at no charge and they fixed the problem. Very satisfied More

by Markkirst
Recommend Dealer
Yes
Employees Worked With
Allison West Herr Subaru
Apr 02, 2024 -

West Herr Subaru responded

Thank you so much! 😊

March 31, 2024

Dave was a pleasure to work with. He responded quickly to our questions. The sales manager seemed very caring. More

by K9rad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Bauman
Apr 02, 2024 -

West Herr Subaru responded

Thank you so much! 😊

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