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West Herr Subaru

Orchard Park, NY

Overview
Reviews
4.9
1,600 Reviews
Call Dealership (716) 662-3565
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3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,600 reviews

June 24, 2025

Good professional, courteous, prompt, kept me informed, and up to date on the progress and other work that the mechanics found for the future. Also thank you for lunch Scott. More

by memdemarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole, young man who guided us into building, cashier.
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June 19, 2025

Exceptionally friendly. Been my dealership for almost 30years.west herr takes care of their customers. More

by Tonis car
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Samuel and Charles
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June 18, 2025

bryce was great very professional, helpful and made the process smooth and as easy as possible! More

by tara.cunningham12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
bryce, david
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June 16, 2025

Ryan and the entire staff were extraordinary! Exceptional service! They went above and beyond every step of the way. More

by Amyeschweizer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
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June 13, 2025

I am a regular customer of WestHerr because they are kind, professional and ethical people. More

by mclark2280
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan and Amanda
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June 09, 2025

I hate dealing with car dealerships but they were quick, efficient, polite, very easy to deal with. Everyone had smiles and made you feel well taken care of. Highly recommend! More

by williamsjoy868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole, Eric, Dave
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June 02, 2025

Service was prompt and thorough. Staff was informative and pleasant. Even the waiting area was good! More

by garyxtu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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June 01, 2025

Great service , professional support from all staff, Problem solving was excellent. Communication was great with all staff More

by Tsticht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coordinators
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May 30, 2025

Everyone was very polite and helpful the showroom was very clean my salesman went above and beyond to help with the lease of my new subaru crosstex More

by shelly3560
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marshall Brady, Katherine Pratt, Dave ?
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May 28, 2025

Frank was knowledgeable and kept me informed throughout the entire process. I would highly recommend him. More

by mamendola388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gengo
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