West Herr Subaru

Easy to deal with,, doesn’t try to up sell you, always a pleasure to deal with pleasure to deal with More

The dealership is wonderful and Matthew was fantastic. This is 3rd Crosstrek from west Herr. I wouldn’t go anywhere else. This is 3rd Crosstrek from west Herr. I wouldn’t go anywhere else. More

Best dealership around they listen to you very courteous always great now. What a big difference than other dealers. always great now. What a big difference than other dealers. More

Paul Naum has always been excellent in taking care of our needs. Professional and courteous have always been his characteristics. This is our third Forester from Paul and look forward to future purchases. needs. Professional and courteous have always been his characteristics. This is our third Forester from Paul and look forward to future purchases. More

Polite, courteous service. Questions answered and work done correctly and in a reasonable time. Highly recommend West Herr Subaru! Questions answered and work done correctly and in a reasonable time. Highly recommend West Herr Subaru! More

Dealer reps were very responsive and thorough when providing requested information. Showroom was very clean and comfortable. providing requested information. Showroom was very clean and comfortable. More

Efficient, fit our needs and picked up vehicle promptly. Would recommend highly. West Herr Subaru. Would recommend highly. West Herr Subaru. More

Great great great service best you will find abywhete smways profesdional and prompt. Grat service smways profesdional and prompt. Grat service More

Very friendly extremely clear on what is to be done and made sure everything was correct before I left made sure everything was correct before I left More

I had a 2022 subaru outback touring xt. They had my car for a week because lights came on in dash and car went i to limp mode. Claimed it was a sensor. Repaired for no charge because the sa They had my car for a week because lights came on in dash and car went i to limp mode. Claimed it was a sensor. Repaired for no charge because the same exact thing happened in October. Obviously part was defective or they sell crap. Got it back with damage to the front bumper and hood and severe amount of brake dust on both driver side tires. Returned to have the issues repaired. They had my car for two more weeks. They fixed the damage and claimed to fix brake issues. I was promised a detail because they left the inside full of filth but never got it. They used 1/4 tank of gas claimed they filled my tank. They didnt. Claimed they fixed my brakes, they didn't. I decided to trade it in for a mazda. On the way to trade it in the brakes pulsated I was afraid to drive it. It was so bad I was embarrassed to turn that car into another dealer. I know all Subarus can't be bad but mine was. This was the second time in less than six months that car had major issues and it only had 15,000 miles on it. The service manager tried to tell me that it was because I did not drive it enough. He should be a salesman, not a service manager. More