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West Herr Subaru

Orchard Park, NY

4.9
1,746 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,746 reviews

March 16, 2026

You are directed to an individual that will assist with your concerns. And they follow up when needed. More

by Ljbudd66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gengo
March 15, 2026

West Herr’s team always puts the customer first. Making sure you are informed of your options. Professional at all times and the customer’s satisfaction seems to come ahead of making the sale. More

by deanna.rusek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce Bieler
March 15, 2026

Very nice location. All agents made me feel relaxed. They are very friendly and helpful I got all answers in no time. Very convenient and easy place to lease or buy a c More

by Mbyeck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mckenzie, Sam
March 13, 2026

WH is my goto dealer for purchase and maintenance. Very professional from the moment of contact to completion of purchase. Service is the best. Highly Recommend WH. More

by Dennis.brady01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce Bieler
March 13, 2026

Sam and Brad were extremely helpful and completely thorough. I highly recommend this dealership . It was a pleasant experience. More

by jasonmillard7278
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Wong and Sam
March 12, 2026

I took my car in for service and was taken right away. I was given a loaner car . And was able to do my normal life things. My car was repaired in about a week. Everyone that I dealt with was very helpful More

by hctrhc54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra
March 12, 2026

Our salesman Marshall was recommended to us, and he didn’t disappoint. We found a car that was perfect for my daughter, and quickly got to a reasonable deal fairly quickly. Very happy with the overall More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marshall Brady, Ashlee Gray
March 07, 2026

The friendly and knowledgeable staff made the car buying experience quick, easy, and stress-free. More

by njhalvorsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah, Sam
March 07, 2026

From the ease in scheduling. to the professional, courteous service, West Herr Subaru service was exceptional! More

by Francisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
March 06, 2026

Thank goodness Martin,manager, came in and gave me the special going on. Bryce was very helpful with all the forms I needed to sign and answering any questions I had operating the vehicle. More

by roc4444
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Other staff was very helpful
Mar 06, 2026 -

roc4444 responded

I’m very happy the special was available and thanks to Martin and Bryce for finishing everything that needed to be done.

Mar 06, 2026 -

roc4444 responded

As above

Mar 06, 2026 -

roc4444 responded

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