West Herr Subaru

It's always clean. Everyone is friendly. They let dogs come in.I look forward to seeing it after the renovation. Everyone is friendly. They let dogs come in.I look forward to seeing it after the renovation. More

I value/appreciate Frank's knowledge to evaluate/direct the mechanics to resolve car's noise repair and other maintenance. He listens and understands to assess for a smooth repair process. Frank's track re the mechanics to resolve car's noise repair and other maintenance. He listens and understands to assess for a smooth repair process. Frank's track record is the best. More

Have always had good service experiences at your dealership. Service was relatively prompt, given the number of people waiting. Will always have major problems handled at West Herr Subaru ! dealership. Service was relatively prompt, given the number of people waiting. Will always have major problems handled at West Herr Subaru ! More

My first oil change on my forester! Arrived a little early and my car was ready within 40 minutes. They also washed it! Great experience. Arrived a little early and my car was ready within 40 minutes. They also washed it! Great experience. More

Cordial, effective service with a minimum of fuss. I was pleasantly surprised by the quick turnaround and proactive staff. I was pleasantly surprised by the quick turnaround and proactive staff. More

Friendly & efficient. Got us in and out with a loaner in a very short amount of time. Pick up was quick too. Unfortunately repair was incomplete & we had to return after a Got us in and out with a loaner in a very short amount of time. Pick up was quick too. Unfortunately repair was incomplete & we had to return after a quick ride around. 2nd pick up was better. They asked us to drive it awhile & see if it evens out for us. More

Lori & Frank in Service at Subaru were terrific. Lori was super helpful and gave me and update while I was in the waiting area. Lori was super helpful and gave me and update while I was in the waiting area. More

We had a fantastic experience purchasing our new Subaru Forester at West Herr in Orchard Park! We worked with Marshall Brady who was absolutely fantastic, sincere and made the process just wonderful! Thank Forester at West Herr in Orchard Park! We worked with Marshall Brady who was absolutely fantastic, sincere and made the process just wonderful! Thank you. More

Tom was knowledgeable and professional. No hard sales pitch. He was helpful and made everything easy. No hard sales pitch. He was helpful and made everything easy. More

We have been working with this dealership for the last nine years. Never had a bad experience.Recently bought our second Outback. Absolutely love it. Our sales rep Kerry was great. Always had our inte nine years. Never had a bad experience.Recently bought our second Outback. Absolutely love it. Our sales rep Kerry was great. Always had our interests in the forefront. And the service department is awesome too! More