Back

West Herr Subaru

Orchard Park, NY

4.9
1,576 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

Directions

By Type

Showing 1,576 reviews

February 21, 2024

Fast and friendly service. They are in the process of remodeling the dealership and it’s going to be really nice when it’s complete! More

by Sbatchen
Recommend Dealer
Yes
Employees Worked With
Owen Batchen
Apr 02, 2024 -

West Herr Subaru responded

Thank you so much! 😊

February 20, 2024

They took me in at the last minute for an oil chang and tire rotation, took me to work and had my car done before lunchtime More

by King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank in service
Apr 02, 2024 -

West Herr Subaru responded

Thank you so much! 😊

February 20, 2024

Ryan Klass is a very professional sales person. Made the entire purchase and delivery process very enjoyable. Would to all friends and family. More

by tdanner55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Klass-Chuck Hardy
Apr 02, 2024 -

West Herr Subaru responded

Thank you so much! 😊

February 20, 2024

Frank and team at West Herr did a great job servicing our Legacy. They have a loaner while it was in the shop. Quick and courteous More

by Steve W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Apr 02, 2024 -

West Herr Subaru responded

Thank you so much! 😊

February 20, 2024

Marc Nagy at WestHerr Subaru made my leasing experience as enjoyable as possible. I turned in the car that my late husband had leased from him three years ago and was very apprehensive, since I had never d More

by magdalenahoeing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Nagy
Apr 02, 2024 -

West Herr Subaru responded

Thank you so much! 😊

February 19, 2024

My recent car buying experience was exceptionally smooth and satisfying. From initial research to driving off the lot, the entire process exceeded my expectations. The knowledgeable and friendly staff, tran More

by Sarah
Recommend Dealer
Yes
Employees Worked With
Ryan Klass
Apr 02, 2024 -

West Herr Subaru responded

Thank you so much! 😊

February 19, 2024

Nicole is sweet and very accommodating whenever we need service and fit my car in with a loner to do the work on my vehicle. Highly recommend this Subaru dealership at west herr thanks again for a job well More

by Evelyngo53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Apr 02, 2024 -

West Herr Subaru responded

Thank you so much! 😊

February 16, 2024

Allison was very helpful and accomodating. Her service is exemplary and I will definitely go back. More

by crkrempa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison
Apr 02, 2024 -

West Herr Subaru responded

Thank you so much! 😊

February 16, 2024

Excellent prompt service. I called yesterday and got an appointment right away. Nicole the Service Advisor checked me in, Roger have me a ride home and the technician was ter More

by Dbodhorn
Recommend Dealer
Yes
Employees Worked With
bi
Apr 02, 2024 -

West Herr Subaru responded

Thank you so much! 😊

February 15, 2024

Service excellent. Like the loaner to use while service was being done. They were prompt as to the time when service would readt More

by davem1st
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Apr 02, 2024 -

West Herr Subaru responded

Thank you so much! 😊

...
32
...