
West Herr Subaru
Orchard Park, NY
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I've been very happy with West Herr Subaru from the time I purchased my 2017 Outback. They have always been friendly and honest with me. Their service department is great. I purchased my 2017 Outback. They have always been friendly and honest with me. Their service department is great. More
All the staff was especially courteous and helpful. Gerardo was very empathetic and kept me current with the progress of the repair. Fortunately, it was a warranty issue, covered fully by Subaru, even Gerardo was very empathetic and kept me current with the progress of the repair. Fortunately, it was a warranty issue, covered fully by Subaru, even with 125000 miles on my Outback. A bad day that turned around thanks to Gerardo ! More
My wife and I worked with the "Car Marshall" and Cody had us in a fabulous Subaru Ascend Ltd with 20 minutes just by listening to what we were interested in. Amazing, jus amazing...job well done Car Marshal us in a fabulous Subaru Ascend Ltd with 20 minutes just by listening to what we were interested in. Amazing, jus amazing...job well done Car Marshall! Thank-You again, Pam & Jim. More
Fast friendly efficient employees. Place was clean and inviting even though they are remodeling. Nicole was awesome friendly and helpful with a smile. The experience was one to tell yo Place was clean and inviting even though they are remodeling. Nicole was awesome friendly and helpful with a smile. The experience was one to tell you you to come back. More
Timely service, advisor was extremely helpful and knowledgeable. His attention to detail and willingness to explain the work was very reassuring. knowledgeable. His attention to detail and willingness to explain the work was very reassuring. More
Having purchased several cars from West Herr I can honestly say that when someone is greeted with a warming smile and explains things from the very start to the very end I, have to say that Nicole ste honestly say that when someone is greeted with a warming smile and explains things from the very start to the very end I, have to say that Nicole stepped it up over and above. It has been a very long time since I have been so comfortable talking to someone without being taken for your pocketbook that will make us want to come and have more things done. Nocole is a wonderful asset and she is amazing. More
I love West Herr Subaru! I have dealt personally with Amanda the Manager and received exceptional and courteous care. The few times I have gone in for service it was efficie I have dealt personally with Amanda the Manager and received exceptional and courteous care. The few times I have gone in for service it was efficient and every employee was very friendly. I recently needed a tire replaced and an oil change and Elizabeth from Service was very helpful. I would also like to say that I love my Subaru Forester! More