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West Herr Subaru

Orchard Park, NY

4.9
1,557 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,557 reviews

March 16, 2025

Marc Nagy provides excellent, stress free service every time. He’s knowledgeable and personable. We wouldn’t go anywhere else. Whether you’re buying or leasing, he’s your guy. More

by Jill716
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Marc Nagy
March 16, 2025

Marshall and his team made the entire car buying experience enjoyable and exciting. The patience with which Marshall worked with my unique trade-in requirements, and then the actual “day of” schedul More

by Jim
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Marshall Brady, Katherine Pratt
March 16, 2025

My service manager, Frank Gengo was awesome . He was very personable, professional, and knowledgeable . He explained everything before and after servicing my vehicle . I trust him 100% . I'd like More

by Jeeb1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gengo and Frank ?
March 15, 2025

The employees are very conscientious and know their cars and Christopher always listens and gives me great options. Everyone is courteous and accommodating. More

by auntpoppy26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Duffey and Nina
March 14, 2025

Exceptional we were treated like we mattered. Great experience. Answered all questions. Took their time with us. More

by randrga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine, David, Paul, Justin
March 13, 2025

Amber Trost did a great job with my new Subaru Crosstrek. Excellent service and went the extra mile to complete the sale & pick up of my car! More

by Klipuma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Morgante
March 06, 2025

Everyone at the dealership was pleasant and helpful. Our rep Amber Frost was excellent. She gave us car options and listened to our needs. She was forthcoming with an engine light on our car when it wa More

by chume1234
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Frost, McKenzie Schmitt
March 05, 2025

Nicole is the best! She really helped me in my time of need and did everything she could to rectify what could have been a crappy situation! I love when there is account More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole, James, Frank and the folks cashing me out and getting my car out to me!
March 04, 2025

Very pleasant and my auto was done when promised. Would highly recommend and love my Subaru Forester More

by getzka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
March 03, 2025

Pleased with how they handled my needs. I got the vehicle that I wanted & it has everything I need. More

by Sunflower
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Thorn, Deanna Morales
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