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West Herr Subaru

Orchard Park, NY

4.9
1,633 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,633 reviews

August 11, 2025

Jack in the service department was Great! Extremely personable and very professional. Answered all my questions and provided quality, speedy service. More

by Mark Taylor
Recommend Dealer
Yes
Employees Worked With
Jack ,
August 05, 2025

Cassandra has always been informative,and has led me to an educational perspective and truly a very exceptional service outcome. I don't know what I would do if she wasn't at west herr. More

by Sailor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra
August 05, 2025

Had a great experience with Jon, he made the car buying process very easy and worked with me on everything I needed! More

by maddie.ruthie98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Simonin
July 29, 2025

Outstanding professional service! Dave was most helpful in answering questions and explaining follow up work I need to have completed. More

by DZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
July 23, 2025

The service & repair was excellent. No complaints only compliments for a very job well done. More

by edgarbangsil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Gentne
July 22, 2025

Jack was quick and efficient. Said my car looked cool too so he’s a chill guy. More

by Riley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
July 19, 2025

Everyone I needed to deal with was, courteous and helpful . Explained the work needed to be performed and completed it in a timely fashion. More

by LongTallSally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra, Tom
July 19, 2025

I love this dealership. Everyone is so kind and helpful and caring . They really make you feel welcome and they treat you like family. Every question has been answered very More

by Dmcoffee29.55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fogarty took care of me and was so kind , helpful and thorough and I really appreciated that .
July 15, 2025

Extremely pleased with West Herr Subaru. The product is excellent and is supported by a staff that complements the product quality. We are return customers and have always been treated wonde More

by mdamasiewicz2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
July 15, 2025

Quick efficient service. In and out with8n an hour! Wait8ng ro9m was clean and comfortable. Coffee and snacks were available. More

by teps78b
Recommend Dealer
Yes
Employees Worked With
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