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West Herr Subaru

Orchard Park, NY

4.9
1,579 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,579 reviews

June 06, 2023

Friendly staff that provided good communication with no hassle or pressure. I felt that they were honest and approachable. We feel we had a very good sales team during our most recent purchase. Paul Naum More

by xx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Naum
Jun 09, 2023 -

West Herr Subaru responded

We are so happy to hear this! Thank you so much for your kind words! 😊

June 06, 2023

Very professional in matters of treating the customers. Very helpful and prompt in making decisions to aid the customer More

by dennissloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Jun 09, 2023 -

West Herr Subaru responded

Awesome to hear! Thank you so much! 😊

June 05, 2023

Luke and everyone at WestHerr Subaru are the best. We always purchase our cars there because of the courtesy and respect as well as very fair pricing. They entire team make you feel very appreciated t More

by Scott B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Churik
Jun 09, 2023 -

West Herr Subaru responded

We are so happy to hear that! Thanks so much, Scott! 😊

June 05, 2023

I had an unbelievable experience with West Herr, Brad was my salesman 10plus ! Great experience More

by genetundo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Wong
Jun 09, 2023 -

West Herr Subaru responded

We are so happy to hear that! Thanks so much! 😊

June 05, 2023

Orchard Park Subaru was very accommodating to me and my request for a quick visit and not having to wait weeks to get in. They are very clean, and thorough in everything that they do. They have my business More

by 7kidkaminski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Brenna
Jun 09, 2023 -

West Herr Subaru responded

We are so happy to hear that! Thank you! 😊

June 02, 2023

Gretchen and the rest of the team were very helpful and reliable. Definitely recommend them! Loving my new Crosstrek! More

by April
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gretchen
Jun 09, 2023 -

West Herr Subaru responded

Awesome to hear! Thanks, April! 😊

June 01, 2023

Service team found issues that needed immediate attention in addition to the work that I requested. Needed a wheel bearing…now I know why the tires sounded so loud! They gave me a loaner car to use while m More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, Renee
Jun 13, 2023 -

West Herr Subaru responded

We are so happy we could help! Thanks so much, Sharon! 😊

May 31, 2023

My purchase and trade deal was a smooth and relaxing experience. Was a pleasure working with Chris. He’s very professional and personable. I would absolutely recommend his services and will be back down More

by Gbueme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
May 31, 2023 -

West Herr Subaru responded

We love to hear that! Thank you so much for your kind words! 😊

May 30, 2023

I was pleased with the service I had today. I received the explanations as necessary. Thank you. More

by gordandlynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gengo
May 31, 2023 -

West Herr Subaru responded

So happy to hear that! Thanks so much! 😊

May 29, 2023

Excellent customer service! ! Everyone was so helpful, they took all the time needed to review car options! More

by kalmanma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik G, Dylan, Brad
May 30, 2023 -

West Herr Subaru responded

Happy to hear that! Thank you so much! 😊

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