Back

West Herr Subaru

Orchard Park, NY

4.9
1,579 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

Directions

By Type

Showing 1,579 reviews

May 15, 2023

Service was quick and easy. Scheduling was very simple. Would recommend this dealership to anyone looking for quality service. More

by Kwierzbowski23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
May 25, 2023 -

West Herr Subaru responded

Happy to hear that! Thank you so much! 😊

May 15, 2023

My experience was really positive. I was well taken care of and all of my buying needs were met. More

by Tommykus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Weipert
May 25, 2023 -

West Herr Subaru responded

Thank you so much, Tommy! 😊

May 15, 2023

This service writer and dealership goes above and beyond to keep customers satisfied. I will return again and again. More

by Peaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo
May 25, 2023 -

West Herr Subaru responded

Thanks so much, Peaton! 😊

May 12, 2023

Great service and great price. I would recommend this dealer and sales person to everyone looking for a vehicle. More

by SRK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Seiberg
May 25, 2023 -

West Herr Subaru responded

Awesome to hear! Thanks so much! 😊

May 12, 2023

Excellent service, very courteous and serviced my car completely and efficiently. I would highly recommend West Herr Subaru and Frank the service associate! More

by mopal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, Renee
May 25, 2023 -

West Herr Subaru responded

We are happy to hear that! Thanks so much! 😊

May 10, 2023

I had a strange noise in my Forester when I accelerated. I had to drive one distance so I called West Herr to see if they could listen to the noise before I left. They said sure to bring it over. I did and More

by Kizzbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole (service rep) and Bob (master mechanic)
May 25, 2023 -

West Herr Subaru responded

We are happy we could help! Thanks so much! 😊

May 10, 2023

Loved Subaru West Herr. Thomas was very helpful in finding a vehicle that filled our needs. He was patient and stayed with us until our pick was perfect. Thank You Thomas! More

by S.PATTERSON
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can't remember name. Your Man very nice
May 10, 2023 -

S.PATTERSON responded

Liked West Herr Subaru. The place for one stop shopping!

May 08, 2023

Easy to work with us. Able to come to our home so my husband could try out a car. My husband has difficulty getting into a vehicle. I asked for a certain about for a trad More

by Dnn945
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Klass
May 25, 2023 -

West Herr Subaru responded

So happy to hear that! Thank you so much! 😊

May 07, 2023

I felt very comfortable dealing with Ryan, Martin and Charlie. They were honest and did their best to accommodate my needs. More

by Elaine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan, Martin and Charlie
May 25, 2023 -

West Herr Subaru responded

Awesome to hear! Thanks, Elaine! 😊

May 07, 2023

Gretchen Peterson was great- helpful, available, and knowledgable. Got the vehicle I wanted for a great deal, and she worked with my schedule to pick it up. Great job, highly recommended!! More

by Randy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie
May 25, 2023 -

West Herr Subaru responded

We are happy to hear that! Thanks, Randy! 😊

...
59
...