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West Herr Subaru

Orchard Park, NY

4.9
1,579 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,579 reviews

April 05, 2023

Always professional, courteous, and quick service. Very happy that I purchased and service my car at this dealership. More

by Pamela E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo
May 25, 2023 -

West Herr Subaru responded

Happy to hear that! Thanks, Pamela! 😊

April 05, 2023

Excellent Sales and Service. ..friendly, professional, efficient, reliable and clean and hospitable waiting area...I love my Subaru and I am very happy with my Dealership More

by mstiffany21450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank from Service Dept
May 25, 2023 -

West Herr Subaru responded

Thanks so much! 😊

April 04, 2023

The process was efficient and positive. I was given facts to help me not push me to make an informed decision that I am satisfied with. More

by Skothen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly
May 25, 2023 -

West Herr Subaru responded

Great to hear! Thanks so much! 😊

April 04, 2023

I walked in with my breath held because I hate going to dealerships. Let me tell you, if all dealerships were like this one, I would have come in sooner. I was treated with the utmost respect and my salesm More

by MareT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. C Duffey
May 25, 2023 -

West Herr Subaru responded

We are so happy to hear that! Congratulations on your new car! 😊

April 03, 2023

Frank was awesome. So was the courtesy driver. Frank responded to a small issue with great kindness More

by Hensonc1357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
May 25, 2023 -

West Herr Subaru responded

Thanks so much! 😊

April 01, 2023

I had a very pleasant experience getting my new car. Not a long wait, Dylan was very professional and helpful. More

by jeannenowicki3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Kelly
May 25, 2023 -

West Herr Subaru responded

We are so happy to hear that! Thanks, Jeanne! 😊

March 31, 2023

Excellent Service . . Was in and out within 45 min. Went in for oil change and tire rotation. More

by wandacaj
Recommend Dealer
Yes
Employees Worked With
Elizabeth
May 25, 2023 -

West Herr Subaru responded

Thank you so much! 😊

March 31, 2023

Dealer was very friendly, and the service we received was excellent. Marc was ready for us when we arrived. The transaction proceeded very smoothly and quickly. More

by donna.sportelli@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Nagy
May 25, 2023 -

West Herr Subaru responded

We are happy to hear that! Thanks, Donna! 😊

March 31, 2023

Friendly Associates, who are always willing to go the extra mile. Lindsey was excellent. Long time customer that will be back! More

by Alisonecino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey W
May 25, 2023 -

West Herr Subaru responded

So happy to hear that! Thanks, Alison! 😊

March 31, 2023

I’m extremely happy with the service and help with any questions that i had. Everyone was very professional. I definitely give them 5 stars!! More

by Roberta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
May 25, 2023 -

West Herr Subaru responded

Love to hear that! Thanks, Roberta! 😊

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