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West Herr Subaru

Orchard Park, NY

4.9
1,777 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,777 reviews

March 06, 2026

Thank goodness Martin,manager, came in and gave me the special going on. Bryce was very helpful with all the forms I needed to sign and answering any questions I had operating the vehicle. More

by roc4444
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Other staff was very helpful
Mar 06, 2026 -

roc4444 responded

I’m very happy the special was available and thanks to Martin and Bryce for finishing everything that needed to be done.

Mar 06, 2026 -

roc4444 responded

As above

Mar 06, 2026 -

roc4444 responded

Cxxxcc

March 04, 2026

Outstanding , felt at ease . No pressure from start to finish . Salesman truly did his job , More

by Mhassenbohler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
March 03, 2026

Fantastic experience, my daughter loves her new car. I would highly recommend working with Marshall. More

by canaengle03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marshall
March 03, 2026

I just had my 2025 Subaru Outback ( also known as Gladys) serviced at West Herr Subaru. I highly recommend taking your Subaru here, I got an appointment right away, service was quick and everyone involved w More

by ET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
March 02, 2026

We wool with Mckenzie , she was very nice and very knowledgeable and very helpful explaining all the features of the vehicle, I would highly recommend her and West Herr Subaru ! More

by jzucc213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mckenzie
March 02, 2026

Salesperson was very professional, courteous and helpful. Helped us throughout the process.He was also very friendly More

by Hsimpson1739
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Nagy
March 02, 2026

Jim at West Herr Subaru Service department was friendly, prompt, and thorough at explaining and showing evidence of work done on my Forester. I would definitely recommend him and will be returning for futur More

by smhammond81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
March 01, 2026

Everything at this dealership was great . The people were friendly. The time to finish the deal was appropriate. The salesperson was very helpful and explained everything very well. More

by Wally37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Nagy
February 28, 2026

Once again, I had a great experience here. I had hit a pothole and needed my car checked. It was not sure if I had knocked out of alignment or it was a wheel. They checked me in, offered me a More

by karaklaasesz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra
February 27, 2026

Went in for a trade in for a new vehicle at West Here Subaru. Bryce Bieber made everything smooth and was very helpful with making a deal. I have no complaints or issues with my experience. More

by adamcw101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce Bieler
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