
West Herr Subaru
Orchard Park, NY
Filter Reviews by Keyword
By Type
Showing 1,560 reviews
The entire process was so easy and simple everyone was knowledgeable and helpful .absolutely love our new Outback! Matt is a great salesman! knowledgeable and helpful .absolutely love our new Outback! Matt is a great salesman! More
Fantastic experience. The sales representatives were terrific. Justine and her team are the best. She took excellent care of us. The sales representatives were terrific. Justine and her team are the best. She took excellent care of us. More
When I went there the truck I was interested in was sold a half hour before, so, Matt Johnson looked for something similar right away, btw the most a salesman has done while looking, and found one in Willia a half hour before, so, Matt Johnson looked for something similar right away, btw the most a salesman has done while looking, and found one in Williamsville and had it brought to Orcard Park location for me to test drive! And, I finally had found what I wanted and loved! From start to end was very smooth. Matt is very nice and personable. Also, Dave from finance was great! He was also very personable and found a bank with less interest for me then we originally thought! It was a nooo pressure sale on the truck or extra coverage! Thank you guys for all your help!! Would definitely recommend!! Lastly, even The sales manager took time and came over to speak with me! Very nice! More
I am continually impressed with the great service provided at westherr. Specifically through the the service representatives, nicole and the service technicians. The problem on my car is pretty trick provided at westherr. Specifically through the the service representatives, nicole and the service technicians. The problem on my car is pretty tricky and difficult to determine the root cause, through the process of a eliminationIn and deductive reasoning to a level that i've not seen in any other service center, they were able to determine the specific problem and they're going far and above to.ensure I am receiving a proper repair, during the timefrane that they need to receive the parts, they have provided me constant feedback of the status along with a free Subaru rental. I can't say enough good things about west herr and their excellent service team. More
This was my 5th vehicle through West Herr and was by far the best experience so far. They helped me buy the perfect car for my situation with absolutely no pressure. My sales team, Veronica and Chris was the best experience so far. They helped me buy the perfect car for my situation with absolutely no pressure. My sales team, Veronica and Chris was awesome! I highly recommend. More