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West Herr Subaru

Orchard Park, NY

4.9
1,737 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,737 reviews

December 16, 2022

Very courteous very polite. They went all out to get the deal done done done More

by Sbabula5136
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan,Marty
Dec 31, 2022 -

West Herr Subaru responded

Congrats and thanks!

December 16, 2022

Prompt attention to an urgent problem Service rapid and a thorough explanation delivered. Positive experience More

by Rjplunkett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gengo
Dec 31, 2022 -

West Herr Subaru responded

We appreciate your support!

December 14, 2022

Excellent sales person (Kelly Sales) and wonderful sales manager and financial advisor.Thanks very much More

by msheehan51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Sales
Dec 31, 2022 -

West Herr Subaru responded

Thanks and enjoy your new Subaru!

December 13, 2022

West Herr Subaru, and Todd in particular made my service experience excellent. Todd was friendly and customer focused from the time I checked my vehicle in until the time I picked my vehicle up. My service More

by jbeckres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Dec 31, 2022 -

West Herr Subaru responded

We appreciate your kind words and support!

December 12, 2022

This was a five star service. Everyone was very friendly and helpful, starting with Jack, the young man who took care of me first and last, then with Liz who was very helpful expl More

by nancylegg
Recommend Dealer
Yes
Employees Worked With
Liz and Jack
Dec 31, 2022 -

West Herr Subaru responded

Thanks Nancy!

December 11, 2022

West Herr Subaru my go to for all my foresters maintenance needs . Convenient, friendly and quality service every time ! Todd Nicosia makes my appointment quick and easy fro start to finish ! Thx More

by Texmand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Nicosia
Dec 31, 2022 -

West Herr Subaru responded

Thanks!

December 10, 2022

West Herr is a very good dealership. Trustworthy, professional and very customer service oriented. I would recommend West Herr Subaru to friends and family. More

by Outback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Dec 31, 2022 -

West Herr Subaru responded

Thank you SO much!

December 08, 2022

Treated in a professional manner, very courteous, efficient, informative when an issue with the car arises. More

by Ljbudd66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gengo
Dec 31, 2022 -

West Herr Subaru responded

Thanks , we appreciate your support!

December 08, 2022

Was in and out easy and fast. Usually i do not like gping to dealers for service as i seem to wait long periods of time to drop off and get a loaner if needed. This time everyth More

by Rebecca doel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Dec 31, 2022 -

West Herr Subaru responded

Thanks Rebecca!

December 08, 2022

Very happy with my Subaru Forester purchase from West Herr. Amber Trost you are awesome! Such a long wait on vehicle orders. Thank you for keeping a look out for my vehicle and making my car purchase a More

by Marylou
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amber Trost
Dec 31, 2022 -

West Herr Subaru responded

Thanks Marylou , enjoy your new Subaru!

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