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West Herr Subaru

Orchard Park, NY

4.9
1,737 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,737 reviews

December 07, 2022

My sales lady was sweet & very informative. She made sure I was taken care of every step of my purchase😊 Thank you Jessica for your💯 More

by Cupotea2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Kostelnik
Dec 31, 2022 -

West Herr Subaru responded

Thanks and enjoy your new Subaru!

December 07, 2022

First time to Subaru on a used Outback purchase and Frank in service was very welcoming, very professional and polite and kept me informed as the service developed. More

by tscuse
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank
Dec 31, 2022 -

West Herr Subaru responded

Thanks!

December 06, 2022

Wry Reliable and efficient, a bit pricey, but worth it knowing they do a great job! More

by fredcaericks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Dec 07, 2022 -

West Herr Subaru responded

Thanks!

December 06, 2022

Frank and his team at West Herr Subaru in Orchard Park are always looking out for us. They always do the right thing, they let us know what issues need attention and Prioritize them in order of importance More

by Carm & Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Jengo
Dec 07, 2022 -

West Herr Subaru responded

Thanks Carm & Lynn! We think Frank is great too!

December 05, 2022

West Herr Subaru Service Dept. Was very kind, they reviewed what needed to be done (for the mileage) and car was done sooner than expected. More

by KitKat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Brennan
Dec 07, 2022 -

West Herr Subaru responded

Thanks!

December 01, 2022

Todd was amazing. Very informative and professional . Will recommend to everyone with a Subaru. Perfect More

by Sjhemh2@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd and the women who checked me in and the women who gave me the loaner car.
Dec 05, 2022 -

West Herr Subaru responded

Thanks!

November 30, 2022

The staff were Extremely caring, kind and professional- I was treated with respect and greeted each time I came in. More

by Colleen Duggan26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abby rojeck
Dec 05, 2022 -

West Herr Subaru responded

Thanks Colleen!

November 28, 2022

Great and tentative service. My sales manager, Brad, was great to work with and made sure I was informed and understood every bit of purchasing my 2023 Subaru Legacy! More

by jsharcleroad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Wong
Nov 29, 2022 -

West Herr Subaru responded

Thanks! Enjoy your new Legacy!

November 27, 2022

My wife and I have leased 5 Subarus from West Herr, and have specifically worked with Lindsay each time. While I'm sure there are many good salespeople there, I feel extremely comfortable working with her More

by kirklipowski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsay, Dominic
Nov 29, 2022 -

West Herr Subaru responded

Thanks for your kind words and loyalty!

November 27, 2022

I got a call saying that a vehicle I may be interested in was available on the lot for immediate delivery. I didn't need a new vehicle, but with the value I was offered for my trade, it made sense! Everyth More

by NewYukonXL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsay Wiepert
Nov 29, 2022 -

West Herr Subaru responded

Thanks and enjoy!

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