West Herr Subaru

Lindsays' knowledge and experience made a stressful time easy, she answered all my questions and made sure I was happy with my decision. easy, she answered all my questions and made sure I was happy with my decision. More

Very friendly employees. Clean dealership. Caring employees. Easy to deal with financing department. Great service Clean dealership. Caring employees. Easy to deal with financing department. Great service More

We were pleased with our experience with Kelly, our salesperson. He was very courteous and helpful with the process of buying a new vehicle. We also felt we received an excellent value for our trade. salesperson. He was very courteous and helpful with the process of buying a new vehicle. We also felt we received an excellent value for our trade. More

I’m pleased with your service I find your manager to be a very honest person very honest person More

last visit was very good. was glad they let me ride with a service guy to see is squeaking noise could be heard. a very through service operation. Also wanted to mentioned on was glad they let me ride with a service guy to see is squeaking noise could be heard. a very through service operation. Also wanted to mentioned on a previous service visit, I stopped at parts to get some touchup paint , was really happy with parts rep., with the time he spent how to use the touch paint tool and steps to get it done. thanks parts dept. More

Elizabeth met me and explained the procedure with me immediately as I entered the dealership. She projected the process would take one hour and it did!! Thank you for your timeliness. immediately as I entered the dealership. She projected the process would take one hour and it did!! Thank you for your timeliness. More

Very good and helpful set down and explain everything I could do show me different options help me stay in my price range not pushy really easy to talk to I highly recommend her could do show me different options help me stay in my price range not pushy really easy to talk to I highly recommend her More

Oil was changed and tires inflated, My car was clean inside when it went in and left, Dealership is also very clean including the restroom inside when it went in and left, Dealership is also very clean including the restroom More

Sean and Marshall worked as a good team. Marshal was my initial contact over the phone. We discussed what I was looking for and he found that car in Rochester. It was delivered the next Marshal was my initial contact over the phone. We discussed what I was looking for and he found that car in Rochester. It was delivered the next day and was available for me to Drive at 1:00. Marshall asked my driving needs and scheduled a road test to meet those needs. Sean managed the needs for license plates, insurance, payment etc so I could drive back to Bradford using my new car the same day. Only one word of caution, if the payment is in cash, check with the bank before the closing hour. More

Always available for advise. Excellent customer service and knowledgeable service staff. Darn right friendly they have high standards and free drinks to add one more star.. Excellent customer service and knowledgeable service staff. Darn right friendly they have high standards and free drinks to add one more star.. More