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West Herr Subaru

Orchard Park, NY

4.9
1,777 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,777 reviews

December 30, 2022

First rate in every way. Sales, Service and by giving back to the community in a number of important ways. More

by schmidt49
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Dec 31, 2022 -

West Herr Subaru responded

Thank you for your kind words and support!

December 28, 2022

Everything went smoothly and on time as always. Elizabeth was very nice and alerted me to a recall I was not aware of and took care of it along with my scheduled items More

by Cruiserperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Dec 31, 2022 -

West Herr Subaru responded

Thanks!

December 28, 2022

Friendly, professional service with good communication throughout the sales process. Low pressure, relaxed sales experience. More

by basialynch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eva, Abby
Dec 31, 2022 -

West Herr Subaru responded

Thanks and enjoy your new Subaru!

December 24, 2022

Great experience in purchasing our vehicles. Scott Baldwin is the best . Keep up the great work!!!! More

by messingdean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Baldwin
Dec 24, 2022 -

messingdean responded

Scott is one of the best Sales People that the West Herr sales team has.

Dec 24, 2022 -

messingdean responded

The Suburu team @ West Herr is the best.

December 24, 2022

Friendly, highly knowledgeable people. One of the best car-buying experiences I've had. It doesn't get much better than this. More

by J Park
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Willnow, Christopher Duffy, Marshall Brady
Dec 31, 2022 -

West Herr Subaru responded

Thanks for your business!

December 23, 2022

Very professional and value their customers. Car is returned as clean as when it was bought in More

by dlhgn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 31, 2022 -

West Herr Subaru responded

Thank you!!

December 22, 2022

Probably the best car buying experience of my life. Both Chris D. and Kristen L. were more than helpful during the entire process. If you’re looking for a new Subaru or any type of vehicle new or used More

by Hazerein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Duffey, Kristen Lawrence
Dec 31, 2022 -

West Herr Subaru responded

Thank you SO much , enjoy your New Subaru!

December 21, 2022

My original sales experience went very well. Subsequent service has been very good. Knowledgeable staff and work has been done on time More

by boo55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, Todd and another ( I’m sorry I already forgot his name)
Dec 31, 2022 -

West Herr Subaru responded

Thank you for your business!

December 21, 2022

West Herr Subaru checked my car and found the problem. They worked out the solution with the warranty and repaired my car. They were gracious and professional. More

by Rdmcfarland1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Dec 21, 2022 -

West Herr Subaru responded

So happy to hear that! Thank you for your business 😊

December 19, 2022

I was very pleased with West Herr Subaru and with Paul Bluhm, the sales representative with whom I dealt. The dealership is very well run. Mr. Bluhm has a thorough knowledge of Subaru’s model lineup and t More

by Jacoll96
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Bluhm
Dec 31, 2022 -

West Herr Subaru responded

Thanks , and enjoy your New Subaru!

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