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West Herr Subaru

Orchard Park, NY

4.9
1,777 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,777 reviews

November 12, 2022

Chris made the car buying experience pleasant. All the paperwork was ready ahead of time. All the additional programs were explained well by Brian and he did not push me into purchasing. Chris ev More

by alanbooks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Duffey, Patrick Schiske, Amanda Westley, Brian Tokarczyk, Jake Szymanski
Nov 16, 2022 -

West Herr Subaru responded

Enjoy your new Subaru!

November 11, 2022

Great staff and service! I highly recommend them. They make sure to explain what is needed to keep your working well and the costs. More

by dh99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 16, 2022 -

West Herr Subaru responded

Thank you!!

November 09, 2022

Quick and excellent service. The process was smooth and effortless. Highly recommend Paul N for your sales needs. More

by Jbaksa61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Naum
Nov 10, 2022 -

West Herr Subaru responded

Thanks for your support!

November 09, 2022

My first time in for servicing and all staff friendly, professional and helpful. Thank you West Herr! More

by Althea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FRANK
Nov 10, 2022 -

West Herr Subaru responded

Thanks Althea!

November 08, 2022

Nice people with care for their clients. Their service department is excellent and they hold high standards for their work! More

by kak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Nicosia
Nov 10, 2022 -

West Herr Subaru responded

Thank you for the kind words!

November 08, 2022

Andy was great to work with. Very helpful at all times. Thoroughly informative and competent. I highly recommend him to other customers. Cant wait to pick up my new Legacy. Thank More

by Elizabethmgrys
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Seiberg
Nov 10, 2022 -

West Herr Subaru responded

Thanks and enjoy your Subaru!

November 05, 2022

Buying my car was the easiest and most pleasant I’ve ever had!! I’ll go back to West Herr and Leah Friedman again!! More

by Visterol7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Friedman
Nov 10, 2022 -

West Herr Subaru responded

Thanks and enjoy your new Subaru!

November 05, 2022

It was easy to get an appointment and they have trustworthy service staff. The wait time is also reasonable. More

by Kathyshaney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Nov 10, 2022 -

West Herr Subaru responded

Thank you for your support Kathy!

November 05, 2022

Immaculate customer service, friendly employees, and take well care of there customers, very please will be coming again! More

by Matthew Van Slyke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd
Nov 10, 2022 -

West Herr Subaru responded

Thank you Matthew!

November 03, 2022

30,000 mile routine maintenance and NYS annual inspection. Professional employees and pleasant waiting area. More

by RONRDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Nov 10, 2022 -

West Herr Subaru responded

Thanks for your business!

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