West Herr Subaru

Every time I bring my car there frank and everyone else goes above and beyond to help. It is a very nice experience. They make me feel like part of the Subaru family! goes above and beyond to help. It is a very nice experience. They make me feel like part of the Subaru family! More

My salesman was knowledgeable, helpful, and very personable. He made the experience easy and clear. I never felt pressured. I thought he was thinking about my needs not his. He helped me understand personable. He made the experience easy and clear. I never felt pressured. I thought he was thinking about my needs not his. He helped me understand all the “bells and whistles” of my new car in an easy way. More

Courteous and well informed sales professionals. Work to ensure I found the vehicle that best fit my needs. Work to ensure I found the vehicle that best fit my needs. More

I feel that they have tried to take advantage of me on 2 separate occasions now. Verified this morning when I took my car elsewhere separate occasions now. Verified this morning when I took my car elsewhere More

Outstanding service. Professional and knowledgeable employees. Pleasant waiting room area. Conveniently located in Orchard Park, NY. Professional and knowledgeable employees. Pleasant waiting room area. Conveniently located in Orchard Park, NY. More

Seemed engaged in what we were looking for. We had a great experience! Thank you! We had a great experience! Thank you! More

Have been with this dealership for years. Always a satisfied customer with congeniality and service! Always a satisfied customer with congeniality and service! More

Great sales transaction. Lindsay was super efficient and even delivered the truck to my house! Lindsay was super efficient and even delivered the truck to my house! More

We have purchased several vehicles from West Herr and have never had a negative experience. They seem to have a knack for finding and hiring exceptionally qualified employees at all levels! Our service a have never had a negative experience. They seem to have a knack for finding and hiring exceptionally qualified employees at all levels! Our service advisor, Elizabeth, for our last service visit could not have been better! She was friendly, professional and very knowledgeable. We will always recommend West Herr! More

I have been a customer of West Herr Subaru for 6 years now and I only have high praise for their service department and sales staff. I just purchased my second Crosstrek through Wesr Herr and am completel now and I only have high praise for their service department and sales staff. I just purchased my second Crosstrek through Wesr Herr and am completely satisfied! More