Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
West Herr Subaru of Rochester
Rochester, NY
193 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
July 15, 2026
Carli was so helpful and patient researching tires and
advising on them. Scheduling the appointment was easy. She said it would take about 2 hours, including alignment, mounting and balancing new tires, a
More
by Rocky
Employees Worked With
Carli Milne
July 07, 2026
Had an appointment for a recall.
Waited 2 hours then told they did not have the part
More
by Jdebaun1
Employees Worked With
Not sure
June 15, 2026
Very happy with west Herr dealership.
So far I have just been there for oil changes. I like to wait for my car. Only took an hour and I was out of there.
More
by Jbenson1543
Employees Worked With
Nick
