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West Herr Subaru of Rochester
Rochester, NY
199 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
September 26, 2026
Good communication with humans, but initial communication
is typically through machines. No service discounts for AAA or Seniors are offered.
More
by Robert Prorok
Employees Worked With
Carli Milne, Jay
September 25, 2026
Michael Hyunh was great!
He was friendly, professional, and very helpful throughout the entire process. He made everything easy and stress-free, answered all our questions, a
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by Hing
Employees Worked With
Ben
September 21, 2026
Great service, each person you come in contact with are
polite, friendly, helpful.
Prompt, answer any questions you have.
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by lmstundtner
Employees Worked With
I am bad with names, but at least 3
