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West Herr Subaru of Rochester
Rochester, NY
201 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
October 10, 2026
I dropped my 2019 Outback off for all 4 wheels brake and
rotor replacement on a Saturday morning, and it was complete that afternoon. Very pleased with the outcome as well as the speedy job completion time
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by kwaller003
Employees Worked With
Carli
October 02, 2026
Service dept services 3 of our cars.
They do excellent work though expensive. I recommend them.
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by leetee33
Employees Worked With
Sean
September 26, 2026
Good communication with humans, but initial communication
is typically through machines. No service discounts for AAA or Seniors are offered.
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by Robert Prorok
Employees Worked With
Carli Milne, Jay
