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West Herr Subaru of Rochester
Rochester, NY
184 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
May 03, 2026
Very helpful.
They go the extra way to help out and meet ur needs when trying to purchase or lease. Excellent service dept. the dealership is spotlessly clean.
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by suegaile
Employees Worked With
Mercy sugar, zach fullen,nick foster
May 02, 2026
Kaya and Jules were super friendly and helpful!
Everyone I spoke to at West Herr was amazing and made my experience so easy. They brought my car from Rochester to Syracuse for me to test drive and
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by lbbmtthws
Employees Worked With
Kaya, Jules, Nick, Scott
April 16, 2026
Mercy was my salesperson.
She was awesome! I didn't feel like I was being pressured at all. Mercy worked so hard to get me a vehicle I liked and get the payments where I neede
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by jomamma37
Employees Worked With
Mercy Sugar, Corrine
