All Salespeople
Sales Department
West Herr Subaru of Rochester
Rochester, NY
160 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
January 01, 2026
Had my 2024 Subaru crosstech in for yearly
check-up/inspection. Carly was ready for me walking in the door, with great greeting,, texted me to ask about recommended Filters replacement from se
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by Ckeddell58
Employees Worked With
Carly
December 28, 2025
Very responsive and easy to approach with questions.
Didn’t feel pressured to buy- was a great experience!
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by Laura
Employees Worked With
Kaya Briggs
December 27, 2025
I had a very good sales experience at West Herr Subaru.
My salesperson, Ray, was patient and took the time to answer questions and provide information. I never felt pressured to buy. At delivery, Jules was
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by PaulJD
Employees Worked With
Ray, Jules

