Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
West Herr Subaru of Rochester
Rochester, NY
185 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
May 12, 2026
We have had very positive experience dealing with DJ.
We are a large family and have purchased 4 cars with DJ in the last few years and every time he takes time with us but not overbearing and has alway
More
by Dutchflats
Employees Worked With
DJ
May 03, 2026
Very helpful.
They go the extra way to help out and meet ur needs when trying to purchase or lease. Excellent service dept. the dealership is spotlessly clean.
More
by suegaile
Employees Worked With
Mercy sugar, zach fullen,nick foster
May 02, 2026
Kaya and Jules were super friendly and helpful!
Everyone I spoke to at West Herr was amazing and made my experience so easy. They brought my car from Rochester to Syracuse for me to test drive and
More
by lbbmtthws
Employees Worked With
Kaya, Jules, Nick, Scott
