West Herr Subaru of Rochester

We have had very positive experience dealing with DJ. We are a large family and have purchased 4 cars with DJ in the last few years and every time he takes time with us but not overbearing and has alway We are a large family and have purchased 4 cars with DJ in the last few years and every time he takes time with us but not overbearing and has always made our experience positive. More

Very helpful. They go the extra way to help out and meet ur needs when trying to purchase or lease. Excellent service dept. the dealership is spotlessly clean. They go the extra way to help out and meet ur needs when trying to purchase or lease. Excellent service dept. the dealership is spotlessly clean. More

Kaya and Jules were super friendly and helpful! Everyone I spoke to at West Herr was amazing and made my experience so easy. They brought my car from Rochester to Syracuse for me to test drive and Everyone I spoke to at West Herr was amazing and made my experience so easy. They brought my car from Rochester to Syracuse for me to test drive and then again the very next day for the final purchase. I barely lifted a finger and the entire process took less than a week to get me back on the road. I got everything I was hoping for and more, thank you guys!! More

Mercy was my salesperson. She was awesome! I didn't feel like I was being pressured at all. Mercy worked so hard to get me a vehicle I liked and get the payments where I neede She was awesome! I didn't feel like I was being pressured at all. Mercy worked so hard to get me a vehicle I liked and get the payments where I needed them to be. I highly recommend West Herr Subaru (I got same day delivery!!!) and Mercy for your salesperson! More

We had a great experience with West Herr. DJ was great to work with. We were even able to take delivery at our home. DJ was great to work with. We were even able to take delivery at our home. More

My experience with Steve Coglitore and West Herr Subaru was extremely positive. There was no pressure, a good variety of vehicles to choose from, and a knowledgeable sales person. Pricing was far and t was extremely positive. There was no pressure, a good variety of vehicles to choose from, and a knowledgeable sales person. Pricing was far and the process not stressful. I would recommend Steve and West Herr to anyone considering a Subaru. More

Easy process to setup work to be done, offered shuttle to home. Pricing was very reasonable and also honored me with Veterans discount. Have used this dealership for the past 4 years I'm pleased by their wor home. Pricing was very reasonable and also honored me with Veterans discount. Have used this dealership for the past 4 years I'm pleased by their work. More

West Herr was a wonderful first time experience. The facility is clean and inviting. The staff are friendly and professional. The facility is clean and inviting. The staff are friendly and professional. More

Great people , polite and knowledgeable,good service too! Great waiting area ,neat and clean.Jeep up the good work Great waiting area ,neat and clean.Jeep up the good work More

Was looking for a used car that could handle our growing family. Ray went above and beyond to find the one i asked him to bring to the dealership. Looked at the car and looked great. They found me financing family. Ray went above and beyond to find the one i asked him to bring to the dealership. Looked at the car and looked great. They found me financing that worked for me since i was just finishing bankrupcy. When the car had a issue a couple days later they went above and beyond to fix all the issues for me. Also nick our service advisor and dale gm did so much for me to make things right More