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West Herr Subaru of Rochester
Rochester, NY
194 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
August 02, 2026
Very friendly and concerned with the well being of my
car. They have fixed my problems quickly and accurately
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by Max
Employees Worked With
Carli
July 15, 2026
Carli was so helpful and patient researching tires and
advising on them. Scheduling the appointment was easy. She said it would take about 2 hours, including alignment, mounting and balancing new tires, a
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by Rocky
Employees Worked With
Carli Milne
July 07, 2026
Had an appointment for a recall.
Waited 2 hours then told they did not have the part
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by Jdebaun1
Employees Worked With
Not sure
