West Herr Subaru of Rochester

Chris snd all the staff at West Herr Subaru were amazing. From the beginning Pelow answering all our questions and made us feel like we were his primary responsibility even when we said we were just window s From the beginning Pelow answering all our questions and made us feel like we were his primary responsibility even when we said we were just window shopping. When we decided we were ready to purchase the staff was thorough and made that process very smooth. Every facet of the process was explained in detail. I would definitely go back when we need another vehicle, and I would recommend them to anyone looking for a new vehicle. More

Fantastic experience, very helpful and friendly. Definitely recommend Andrea and West Herr to anyone looking for a new vehicle. Definitely recommend Andrea and West Herr to anyone looking for a new vehicle. More

Went in for an oil and filter change and couldn't be happier with my experience. It was very reasonably priced and even came with a car wash. They checked everything over and told me what needed to be d happier with my experience. It was very reasonably priced and even came with a car wash. They checked everything over and told me what needed to be done and then answered all my questions. I left a very happy person. I will definitely be back and amazingly it's less expensive than going to a fast oil change place. More

Service is always swift and thorough, the staff is always friendly and personal. I really can't complain about a thing. Top notch. friendly and personal. I really can't complain about a thing. Top notch. More

They walked me thru my whole car buying experience. All the staff was very personable. They took their time and explained everything when I bought my Legacy a few months ago. Recently, I had to take i All the staff was very personable. They took their time and explained everything when I bought my Legacy a few months ago. Recently, I had to take it in for a small tire issue and the service team of Nick and Carli helped me get it all sorted. Carli made sure I got the repair made and taken care of by warranty, and even explained some of the tech the service department uses to connect with customers. I really appreciate that all the staff takes the time to help and explain things. Its nice to have service at a dealership I can trust. More

West Herr Subaru of Rochester has a top notch service department and their new location is excellent. Carli took care of every detail and made sure my car was serviced thoroughly and quickly. department and their new location is excellent. Carli took care of every detail and made sure my car was serviced thoroughly and quickly. More

Kaya was awesome to work with she was always on the move and made me very comfortable. I will for sure go back and made me very comfortable. I will for sure go back More

From the minute I stepped on the lot my experience at West Herr Subaru was fantastic! I will definitely buy my next vehicle at West Herr with Beau! I reccomend Beau for your sales consultant, you won' West Herr Subaru was fantastic! I will definitely buy my next vehicle at West Herr with Beau! I reccomend Beau for your sales consultant, you won't be disappointed! More

Like the cars that they sell, what you will find here is quality and reliability. We have returned to the dealership three times. The dealership is housed in a new facility, which only makes the experience quality and reliability. We have returned to the dealership three times. The dealership is housed in a new facility, which only makes the experience more pleasant. They will get you the car you want and make sure you understand how to take advantage of every new feature. More

David C and the WH Team were terrific throughout. David (DJ) was with me from exploring which model Subaru I wanted to negotiating and sealing a deal then introducing me to my new ride. West Herr mad David (DJ) was with me from exploring which model Subaru I wanted to negotiating and sealing a deal then introducing me to my new ride. West Herr made the entire process pretty seamless. I love my Crosstrek. Thank you! More