West Herr Subaru of Rochester

Carli and Zoya are to be commended for their knowledge, professionalism, the ability to educate new Subaru owners and their sense of humor. I learned more in 15 minutes than the hours of research I did on professionalism, the ability to educate new Subaru owners and their sense of humor. I learned more in 15 minutes than the hours of research I did on my 2022 Subaru Forester Sport !!! I now look forward to seeing their faces when I'm in for service !!!!! Thank you ladies !! More

This place gives me peace of mind and Carli is blessing as a costumer service representative. I am thankful to whom guided me to this dealership. I can wait with confidence that my car is in good hands. as a costumer service representative. I am thankful to whom guided me to this dealership. I can wait with confidence that my car is in good hands. More

We have had very positive experience dealing with DJ. We are a large family and have purchased 4 cars with DJ in the last few years and every time he takes time with us but not overbearing and has alway We are a large family and have purchased 4 cars with DJ in the last few years and every time he takes time with us but not overbearing and has always made our experience positive. More

Very helpful. They go the extra way to help out and meet ur needs when trying to purchase or lease. Excellent service dept. the dealership is spotlessly clean. They go the extra way to help out and meet ur needs when trying to purchase or lease. Excellent service dept. the dealership is spotlessly clean. More

Kaya and Jules were super friendly and helpful! Everyone I spoke to at West Herr was amazing and made my experience so easy. They brought my car from Rochester to Syracuse for me to test drive and Everyone I spoke to at West Herr was amazing and made my experience so easy. They brought my car from Rochester to Syracuse for me to test drive and then again the very next day for the final purchase. I barely lifted a finger and the entire process took less than a week to get me back on the road. I got everything I was hoping for and more, thank you guys!! More

Mercy was my salesperson. She was awesome! I didn't feel like I was being pressured at all. Mercy worked so hard to get me a vehicle I liked and get the payments where I neede She was awesome! I didn't feel like I was being pressured at all. Mercy worked so hard to get me a vehicle I liked and get the payments where I needed them to be. I highly recommend West Herr Subaru (I got same day delivery!!!) and Mercy for your salesperson! More

We had a great experience with West Herr. DJ was great to work with. We were even able to take delivery at our home. DJ was great to work with. We were even able to take delivery at our home. More

My experience with Steve Coglitore and West Herr Subaru was extremely positive. There was no pressure, a good variety of vehicles to choose from, and a knowledgeable sales person. Pricing was far and t was extremely positive. There was no pressure, a good variety of vehicles to choose from, and a knowledgeable sales person. Pricing was far and the process not stressful. I would recommend Steve and West Herr to anyone considering a Subaru. More

Easy process to setup work to be done, offered shuttle to home. Pricing was very reasonable and also honored me with Veterans discount. Have used this dealership for the past 4 years I'm pleased by their wor home. Pricing was very reasonable and also honored me with Veterans discount. Have used this dealership for the past 4 years I'm pleased by their work. More

West Herr was a wonderful first time experience. The facility is clean and inviting. The staff are friendly and professional. The facility is clean and inviting. The staff are friendly and professional. More