West Herr Subaru of Rochester

Ray our salesman was awesome! I’ve purchased a lot of cars. The dealership was good but the process is still too long. I’ve purchased a lot of cars. The dealership was good but the process is still too long. More

The West Herr Subaru group went above and beyond to help be get into another Subaru after mine was totaled. Helping on days off and keeping me updated and assured that they were going to be able to get me i be get into another Subaru after mine was totaled. Helping on days off and keeping me updated and assured that they were going to be able to get me into something before my rental was up. Beau is by far one of the best salesmen I have ever dealt with, he is like family. Corrine also was a great help. I will never go to anyone but them! They really care! More

Working with Nicholas to get my 2023 Subaru in top running order was a pleasant experience. Nicholas made sure that everything was taken care of with great customer service. I would highly recommend t running order was a pleasant experience. Nicholas made sure that everything was taken care of with great customer service. I would highly recommend the dealership for sales and service. More

Working with Nick Bills was extremely easy. I trust his advice and direction and will only work with him. Jules Schofield did the paperwork with me and was very thorough and professional. Every I trust his advice and direction and will only work with him. Jules Schofield did the paperwork with me and was very thorough and professional. Everything was as it should be when I went in to pick up my car and there were no surprises. More

I love my Subaru Crosstrek. Would never go back to Honda. Subaru offers more in a car. I feel safer and driving is so smoother. Interior is very comfortable and I love the silve Would never go back to Honda. Subaru offers more in a car. I feel safer and driving is so smoother. Interior is very comfortable and I love the silver color. There’s nothing that I don’t love about my car. More

Our sales person was personable and went above and beyond to assist us with our car purchase. The manager gave us a exceptional pricing and we were very happy with our experience with West Herr. We would c to assist us with our car purchase. The manager gave us a exceptional pricing and we were very happy with our experience with West Herr. We would certainly buy a car again there. More

The staff, including Ray, Corrine and Ben were all exceptionally professional knowledgeable and highly recommended. They made what could be a stressful experience a very pleasant one. Excellent! exceptionally professional knowledgeable and highly recommended. They made what could be a stressful experience a very pleasant one. Excellent! More

Work was done fast, with quality and professionalism. Treated well and appreciated the efficiency of the technician working on my vehicle Treated well and appreciated the efficiency of the technician working on my vehicle More

I have been a customer for over 10 years, that will not change. Thank you change. Thank you More

Had my 2024 Subaru crosstech in for yearly check-up/inspection. Carly was ready for me walking in the door, with great greeting,, texted me to ask about recommended Filters replacement from se check-up/inspection. Carly was ready for me walking in the door, with great greeting,, texted me to ask about recommended Filters replacement from service “video”-LOVE this,,, done on time,,,,, checked out. Carly sure knows the business and awesome Customer Service! More