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West Herr Subaru of Rochester

Rochester, NY

4.9
184 Reviews

4400 W Ridge Rd

Rochester, NY

14626

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Showing 68 service reviews

March 26, 2026

Easy process to setup work to be done, offered shuttle to home. Pricing was very reasonable and also honored me with Veterans discount. Have used this dealership for the past 4 years I'm pleased by their wor More

by timo1946
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Recommend Dealer
Yes
Employees Worked With
Nick and Sean
March 14, 2026

Great people , polite and knowledgeable,good service too! Great waiting area ,neat and clean.Jeep up the good work More

by jpata9383
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Yes
Employees Worked With
Carli&Nick
February 15, 2026

Great people easy to get along with good service fast and efficient advisor very nice More

by Bmulrain
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Recommend Dealer
Yes
Employees Worked With
Zoya
February 10, 2026

The people were great, it was a nice experience. I will be back again in the future. More

by c_messmer
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Recommend Dealer
Yes
Employees Worked With
Zoya Anthony
February 09, 2026

Very efficient and professional. Everyone was very friendly and the waiting area was very accommodating. More

by Jess
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Recommend Dealer
Yes
Employees Worked With
Nick
January 20, 2026

Working with Nicholas to get my 2023 Subaru in top running order was a pleasant experience. Nicholas made sure that everything was taken care of with great customer service. I would highly recommend t More

by Lino
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Recommend Dealer
Yes
Employees Worked With
Nicholas
January 12, 2026

I love my Subaru Crosstrek. Would never go back to Honda. Subaru offers more in a car. I feel safer and driving is so smoother. Interior is very comfortable and I love the silve More

by msmuff18
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Recommend Dealer
Yes
Employees Worked With
Zoya for service. Phil Farley helped me decide to go to another car make. And I had a great salesperson.
January 07, 2026

Work was done fast, with quality and professionalism. Treated well and appreciated the efficiency of the technician working on my vehicle More

by sdraper2
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Recommend Dealer
Yes
Employees Worked With
Joe P
January 05, 2026

I have been a customer for over 10 years, that will not change. Thank you More

by EMBickett
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Recommend Dealer
Yes
Employees Worked With
Carli
January 01, 2026

Had my 2024 Subaru crosstech in for yearly check-up/inspection. Carly was ready for me walking in the door, with great greeting,, texted me to ask about recommended Filters replacement from se More

by Ckeddell58
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Recommend Dealer
Yes
Employees Worked With
Carly
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