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West Herr Toyota of Orchard Park

Orchard Park, NY

4.7
329 Reviews

4141 Southwestern Boulevard

Orchard Park, NY

14127

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Showing 329 reviews

February 16, 2021

My wife and I were trying to trade in our lease from another dealership. We we got in and out in under three hours with a new Toyota Highlander and that included a test-drive. More

by Jrr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Pfeiffer
February 11, 2021

I have been a customer of West Herr Toyota for over 13 years and have been very pleased. My most recent experience with purchasing a Highlander with sales associate Mike Snyder was excellent. He explaine More

by Farmer59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Snyder
February 10, 2021

I’ve been dealing with the same people to buy cars at West Herr Toyota for many years and have never been disappointed with their commitment to deliver the best buying experience and personal service. More

by bartkowiakmc043
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Vogel Jr., Freida Bowers
February 03, 2021

Service is a bunch of hacks. Every time work was dome had to return to have it done over. Misdiagnosed and still charged for parts and labor that wasn't necessary More

by Tundra111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Galligan
December 30, 2020

We are very pleased with West Herr Toyota and our new RAV 4. From sales to Finance we could not have asked for a better overall experience. More

by paul.siwula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Waring
December 17, 2020

This is the best dealership around and the Bill Vogel team is the best I have dealt with this team for years and numerous vehicles More

by d_vanderlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Vogel team
November 15, 2020

Michael Snyder - sales associate for the Toyota Dealer. Mike made me feel very comfortable, he exercised a great deal of patience and understanding as I had no idea what I wanted when I first walked on the More

by Sstumpf2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Snyder
November 04, 2020

Our sales rep, Rich K did much of the work on line and over the phone.He drove the car to our home to check out and minimize time needed at dealership. Very helpful and did a great job of explaining fe More

by richardwasiura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RICH KEPPLER
November 02, 2020

I would highly recommend WestHerr Toyota to friends and family. They have a very large selection of vehicles to choose from and My salesman found the exact RAV4 that I wanted. It had all the options and e More

by Bob
Recommend Dealer
Yes
Employees Worked With
Patrick Barber
October 27, 2020

Excellent salesman excellent vehicle price was great. Building is very clean and the reception staff was friendly and helpful will definitely come back again soon More

by Sabrinagruarin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Vogel and frieda
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