
West Herr Toyota of Orchard Park
Orchard Park, NY
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My wife and I were trying to trade in our lease from another dealership. We we got in and out in under three hours with a new Toyota Highlander and that included a test-drive. another dealership. We we got in and out in under three hours with a new Toyota Highlander and that included a test-drive. More
I have been a customer of West Herr Toyota for over 13 years and have been very pleased. My most recent experience with purchasing a Highlander with sales associate Mike Snyder was excellent. He explaine years and have been very pleased. My most recent experience with purchasing a Highlander with sales associate Mike Snyder was excellent. He explained everything and there were no surprises. I would definitely recommend Mike and this dealership to friends and family. Overall a great experience! More
I’ve been dealing with the same people to buy cars at West Herr Toyota for many years and have never been disappointed with their commitment to deliver the best buying experience and personal service. West Herr Toyota for many years and have never been disappointed with their commitment to deliver the best buying experience and personal service. More
Service is a bunch of hacks. Every time work was dome had to return to have it done over. Misdiagnosed and still charged for parts and labor that wasn't necessary had to return to have it done over. Misdiagnosed and still charged for parts and labor that wasn't necessary More
Michael Snyder - sales associate for the Toyota Dealer. Mike made me feel very comfortable, he exercised a great deal of patience and understanding as I had no idea what I wanted when I first walked on the Mike made me feel very comfortable, he exercised a great deal of patience and understanding as I had no idea what I wanted when I first walked on the lot. He even brought me down to the Jeep dealer. I finally decided on a RAV 4! Mike explained all. I can literally call him a friend! More
Our sales rep, Rich K did much of the work on line and over the phone.He drove the car to our home to check out and minimize time needed at dealership. Very helpful and did a great job of explaining fe over the phone.He drove the car to our home to check out and minimize time needed at dealership. Very helpful and did a great job of explaining features of car. Would suggest him to friends More
I would highly recommend WestHerr Toyota to friends and family. They have a very large selection of vehicles to choose from and My salesman found the exact RAV4 that I wanted. It had all the options and e family. They have a very large selection of vehicles to choose from and My salesman found the exact RAV4 that I wanted. It had all the options and even the color I was looking for. He answered all my questions and addressed all my concerns. I had a great experience,no pressure and felt very relaxed! More
Excellent salesman excellent vehicle price was great. Building is very clean and the reception staff was friendly and helpful will definitely come back again soon Building is very clean and the reception staff was friendly and helpful will definitely come back again soon More