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West Herr Toyota of Orchard Park

Orchard Park, NY

4.7
213 Reviews

4141 Southwestern Boulevard

Orchard Park, NY

14127

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Showing 213 reviews

September 22, 2022

Very professional and courteous. Work done in a timely manner Will continue to have all my service done here More

by Csteck04
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Don’t know
September 22, 2022

Very thorough and efficient repair team at this location. Took care of my needs in one hour. More

by Stormy
Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brad
September 13, 2022

This car dealership is so efficient from From calling customer svc for appointment to meeting the rep at the initial visit. Our rep Steven was friendly, efficient and informative ….. Explained clea More

by Naschreie58
Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steven
August 30, 2022

Excellent service. Brad McCallister is the the best service advisor. He is very fair, thorough, and knowledgeable. More

by Principaljake
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brad McCallister
August 30, 2022

All god ! ! Contacted me to remind And finished Job hours before I expected Give this guy a raise! Good job BV More

by Wtv
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brad
August 14, 2022

Brad and the service team always see to it that you have a pleasant experience. Service is impeccable and the employees are professional and knowledgeable. Thank you for the awesome service! More

by bonniebruno5
Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brad
August 12, 2022

I am very happy with Toyota service. I’ve been a customer for years. Thank you! More

by Chris
Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve
August 08, 2022

Another efficient and thorough service appointment today. Steve, my service manager, checked me in quickly and kept me informed throughout my appointment. End result was a great service appointment! Could no More

by Tom S
Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve
July 28, 2022

On time and very polite. I was told between half hour to 45 minutes. The waiting room was clean and free coffee. More

by woodgarnet
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve
July 21, 2022

Overall great buying process. Highly recommended. Fred Franklin was the best auto salesman I've dealt with. Thank you More

by cwmiller87
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Fred Franklin
Jul 23, 2022 -

cwmiller87 responded

Great

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