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West Herr Toyota of Orchard Park

Orchard Park, NY

4.7
337 Reviews

4141 Southwestern Boulevard

Orchard Park, NY

14127

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Showing 337 reviews

May 22, 2025

Courtney was very courteous, knowledgeable and listened to what we wanted. Not pushy or demanding we purchased that day. Great follow up, leading to us purchasing a car from her. Thank you WestHerr for bei More

by Piciwoman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Katilus
May 15, 2025

Jim is the guy you want to see. BEST IVE EVER HAD. 😊😊😊 Definitely going back. More

by joannbelcher730
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim
May 15, 2025 -

joannbelcher730 responded

Don't make a mistake by going anywhere else. This dealership is the best. Professional, knowledge and will treat you the way you derserve. Jim was my salesmen. I cant say enough about him. You will not be dissatisfied. You will leave with a vehicle you love! This dealership and their employees are Top Notch. Go...see if for yourself. 10 Thumbs up West Herr Toyota of Orchard Park. Keep up the good work. 👍👍👍👍👍👍👍👍👍👍

Jul 26, 2025 -

joannbelcher730 responded

I have been to this dealership fir the third time. It's the only place I will ever purchase a vehicle. Their staff is beyond helpful. I cannot express how satisfied I have been with each visit. I guarantee you will be extremely happy with your experience. Jim S will make sure you are completely happy with your purchase. He will see that you leave this dealership happy and pleased with your purchase. Stop there to let him show you their inventory. You will have a happy and successful experience. From the moment you walk in the door to leaving with the vehicle of you're dreams...this dealership will see that it happens. If you have a need to speak to their manager...you will be convinced how important you are to West Herr Toyota. Keep up the good work West Herr Toyota! You are all amazing. 😊

May 14, 2025

Very easy to deal with. Excellent sales person. Great coffee machine Positive buying experiance and no pressure. More

by MrG
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Veronica
May 07, 2025

The dealership is beautiful. The staff is friendly and courteous. Bill Vogel is the best! Cord and Julie were wonderful too! This is my second car with Bill and West Herr and More

by Henderson1954dj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Vogel, Julie and Frieda
May 06, 2025

An exceptional West Herr purchase experience made possible by Russ Bieler. We purchased a 2025 Rav4 and couldn't be more pleased with the vehicle. It's our very first Toyota! From the moment you w More

by Pedro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Bieler
May 04, 2025

Bill and his group did an amazing fantastic job for my wife and myself love that highlander More

by Noparharry
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Vogal
April 20, 2025

Steve, is very through with everything thing I asked him about my Toyota Tacoma service More

by Jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve mcloud
April 12, 2025

Very efficient, polite, friendly and professional staff and very pleasant waiting area to sit while my car had its service completed. More

by Mareilec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember any names
April 09, 2025

Very nice family feel and welcoming atmosphere, they are willing to help quickly and if they don,t know the answer to something they find someone who does. More

by donovantapley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily and jason
March 31, 2025

The salesman, Richard Keppel was very helpful, went above and beyond explaining all the details of the vehicle I purchased. He was very respectful and a true gentleman. It was a pleasure working with him. More

by Rollerannie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Keppel
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