West Herr Toyota of Rochester

We had an amazing experience at this dealership. Will definitely purchase here again. The salesman was excellent along with all of the support divisions. Will definitely purchase here again. The salesman was excellent along with all of the support divisions. More

Great communication in service department, and the service was greatly appreciated, used it twice that day service was greatly appreciated, used it twice that day More

Everyone was friendly and professional. Ryan communicated with me during every step of the process to get my car repaired. Ryan communicated with me during every step of the process to get my car repaired. More

The service department is second to none. They always notify me with any concerns. Recommend services needed. Never upsell anything. All my cars reach 200000 miles and I’m currently driving o They always notify me with any concerns. Recommend services needed. Never upsell anything. All my cars reach 200000 miles and I’m currently driving one with 251000 miles taking it on extensive and numerous road trips with no concerns after getting my vehicle thoroughly checked More

Would not purchase another car anywhere else! Best prices and best vehicle vehicles to choose from! See Tom Petrie he will take great care of you. Best prices and best vehicle vehicles to choose from! See Tom Petrie he will take great care of you. More

Pleasant, helpful and thorough. We were very pleased with the service.and would recommend them. We were very pleased with the service.and would recommend them. More

Painless oil change! No upsell. The place was spotless, no waiting and everyone was nice. Would definitely recommend No upsell. The place was spotless, no waiting and everyone was nice. Would definitely recommend More

Friendly, knowledgeable, and true professional. Kyra was pleasant and made a positive of a unfortunate situation. She did exactly what she said and results awesome. Thank you and we will definitely Kyra was pleasant and made a positive of a unfortunate situation. She did exactly what she said and results awesome. Thank you and we will definitely recommend sales and service. More

I am generally satisfied with West Herr's service. It can be difficult to get an appointment on short notice, though. It can be difficult to get an appointment on short notice, though. More

They did what I asked. My rep didn’t try to pressure & close on 1st mtg. Other dealers brought in a closer & did the ABC’s. Always-Be-Closing. My rep didn’t try to pressure & close on 1st mtg. Other dealers brought in a closer & did the ABC’s. Always-Be-Closing. More