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West Herr Toyota of Rochester

Rochester, NY

4.9
232 Reviews

4374 Ridge Road West

Rochester, NY

14626

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Showing 232 reviews

February 21, 2023

The service is great. Fast. Easy. You leave satisfied. Will definitely recommend west herr service. More

by avuk24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Feb 21, 2023 -

avuk24 responded

Great

Feb 21, 2023 -

avuk24 responded

Great

Feb 21, 2023 -

avuk24 responded

Great

February 15, 2023

Fast service professional workers like how you pull in versus walk clean wait room greeted immediately More

by mchatfie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
February 12, 2023

Great inventory Easy sale Lorie salesperson was nice and great to deal with Vehicle great so far More

by heringtonheidi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorie terena
February 07, 2023

They got me the exact car I wanted, great deal and handsome guy 11/10 would go see him again More

by Al
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Sweeting
February 06, 2023

Enjoyed the whole experience,our salesman Paul,John DiMartino,and Brad in finance ,very smooth More

by timturneysr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Williams, John DiMartino,and Brad in finance
February 01, 2023

Excellent service and reviewed all issues and solutions. I walked with no appointment to get an oil change and quick once over of car if any issues. Promptly got my car into the service tech and came back More

by ksmuk28
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David
January 28, 2023

Fast and thorough service, pleasant and professional communication. Thank You for the pleasant experience. Recommendations appreciated. More

by waynescheuing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent
January 27, 2023

Working with Scott at West Herr Toyota was great. He found me my 2023 4Runner with all the options and color that I wanted and in a timely manner. He wasn't annoying or pushy like the salesmen at oth More

by Isaac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Sweeting
January 18, 2023

Great experience ,No pressure sale,Very informative. . Great team work. Would definitely recommend. Thank you Scott Allen&Steve for all your help!!! More

by debramcgaffick
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott,Allen & Steve
January 17, 2023

I've never had a bad experience at West Herr Toyota. Even though my warranty has expired, I still make the 40 min. trip to this dealership because their service is top-notch. So friendly, fast and court More

by jarbake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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